2023 Kia Sorento Hybrid Body and structure Problems
- Complaints
- 3about this part
- Share
- 9%of 33 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 3 complaints about the body and structure of the 2023 Kia Sorento Hybrid, 9% of the 33 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The sub roof exploded while on the freeway and all the glass shattered like rain onto the fabric underneath. We pulled over on the side of the freeway and are waiting for a tow. We didn't see any large objects fall or fly towards the car. It sounded like a huge explosion then left a big whole.”
NHTSA complaint #11748566, filed 2026-07“I purchased my 2023 KIA Sorento Hybrid on 11/20/22. On 1/12/23 is when the incident occurred, I had the vehicle for 53 days. 1/12/23 I was driving on the freeway going the speed limit with no one around me and my sunroof exploded. Initially I thought that it was a gunshot and someone was shooting at me. I sped up and then thought I had a flat tire. After pulling over, I realized it was in fact my sunroof which randomly exploded. Luckily I had the shade up, so the glass didn't fall into the vehicle. …”
NHTSA complaint #11515506, filed 2023-04Related service bulletins
- 11034002Jun 3, 2026TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: REAR RH DOOR CURTAIN INSPECTION / REPLACEMENT (WTY043) - This bulletin provides information associated with the ‘Warranty…
- 11032905May 23, 2026WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY043) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form…
- 11032904May 23, 2026WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY043) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to…
- 11032903May 20, 2026WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY043) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty…
- 11032902May 20, 2026WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY043) - This document is the announcement to the dealer Parts and Service managers advising that Kia is…
- 11032901May 20, 2026WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY043) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 3 | 9% |
Other parts of the 2023 Kia Sorento Hybrid
13 complaintsFuel system
10 complaintsElectrical system
8 complaintsTransmission and drivetrain
6 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsOther or unknown
3 complaintsBrakes
2 complaintsLane departure
2 complaintsExterior lighting
1 complaintsForward collision avoidance
1 complaintsSeat belts
1 complaintsSteering
1 complaints
← All problems reported for the 2023 Kia Sorento Hybrid
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology