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Fuel systemPart report

2025 Kia Sorento Phev Fuel system Problems

Complaints
2about this part
Share
15%of 13 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 2 complaints about the fuel system of the 2025 Kia Sorento Phev, 15% of the 13 complaints for this model year. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I am writing to report a safety concern with my 2025 Kia Sorento plug-in hybrid. On multiple occasions, after starting the vehicle, the instrument panel appears normal, but the vehicle does not enter the ready state. The ready indicator does not illuminate and the vehicle will not shift into drive or reverse. The vehicle will however, unfortunately, shift into neutral and roll, but with no power. The only way to restore normal operation is to completely turn the vehicle off and restart it. …”

NHTSA complaint #11755646, filed 2026-08

“The contact owns a 2025 Kia Sorento. The contact stated that on two occasions while driving 70 MPH, the vehicle lost automotive power and the message Hybrid System Failure was displayed. The vehicle was pulled over to the side of the road, turned off, and restarted, but the failure persisted, and the vehicle failed to accelerate above 20 MPH. The vehicle was taken to a dealer where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure reoccurred a week later. The vehicle was taken to another dealer where the failure could not be duplicated. …”

NHTSA complaint #11755517, filed 2026-08

Related recalls

Fuel system: other model years

YearComplaintsShare of year
2025215%
2023113%
202229%

Other parts of the 2025 Kia Sorento Phev

Other or unknown
6 complaints
Electrical system
3 complaints
Forward collision avoidance
3 complaints
Transmission and drivetrain
3 complaints
Engine
2 complaints
Air bags
1 complaints
Brakes
1 complaints

← All problems reported for the 2025 Kia Sorento Phev

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology