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Kia Sorento PhevModel year report

2025 Kia Sorento Phev Problems

Compared with other Kia Sorento Phev years

Too new to compare

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
13filed with NHTSA
Median mileage
15,146miles, 2 complaints with mileage
Recalls
3campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

Sources: NHTSA records for the 2025 Kia Sorento Phev (complaints, recalls, investigations). Report an error

NHTSA recorded 13 consumer complaints for the 2025 Kia Sorento Phev. The part named most often is other or unknown, with 6 complaints (46% of the total), followed by electrical system (3) and forward collision avoidance (3). 2 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 15,146 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 3 recall campaigns and 18 technical service bulletins for this model year. Electrical system complaints overlap with 2 recall campaigns covering the software and 10 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Other or unknown: “Warning Message CHECK HYBRID SYSTEM, First incident driving on the road car gave warning message 10 mins later car went in limp mode in the middle of road and did not allow me too move (took to dealership they had the car for four days ,they reported no codes was found )2. Second Incident driving on highway and car gave warning message shortly after warning sign car start to not let me accelerate and was going very slow on highway, manage to pull over and engine light and message came up diagnostic fault code.”

NHTSA complaint #11762668, filed 2026-09

Electrical system: “I am writing to report a safety concern with my 2025 Kia Sorento plug-in hybrid. On multiple occasions, after starting the vehicle, the instrument panel appears normal, but the vehicle does not enter the ready state. The ready indicator does not illuminate and the vehicle will not shift into drive or reverse. The vehicle will however, unfortunately, shift into neutral and roll, but with no power. The only way to restore normal operation is to completely turn the vehicle off and restart it. …”

NHTSA complaint #11755646, filed 2026-08

Forward collision avoidance: “multiple active faults, 12 active DTC codes, which have disabled the ABS, ESC and airbag communication lines, the dealer we took the car to refused to perform a full diagnostic and repair. I have been in contact with Kia corporate and they have consistently said that cannot make a dealer perform service. The dealer where we purchased the vehicle cannot see us until October.”

NHTSA complaint #11762737, filed 2026-09

Transmission and drivetrain: “A check engine coolant system light came on, so I took the car to the local Kia dealership in downtown LA. They checked the battery coolant level and found it was completely empty and recommended I check for leaks. I later took the vehicle to Kia of Irvine for an inspection, and they found a rock had entered through the front grille and punctured the radiator, causing the leak. The front grill is both very exposed and low to the ground without any kind of protective shield/mesh blocking ordinary road debris from entering and damaging the exposed radiator and other vital engine components. …”

NHTSA complaint #11767244, filed 2026-09

Mileage when problems were reported

100% of the 2 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 293 and 30,000 miles.

50%0–100%10–2550%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (2 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 15,146 miles.

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

2025202612
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Recalls and investigations

Recall details for the 2025 Kia Sorento Phev → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 18 on record; the latest 10 are shown.

See all 18 bulletins →

Other model years of the Kia Sorento Phev

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20251315,1463———Too new
2023850,0002———Too new
20222218,5005———Stable

All Kia Sorento Phev model years

Frequently asked questions

How many NHTSA complaints does the 2025 Kia Sorento Phev have?

NHTSA recorded 13 consumer complaints for the 2025 Kia Sorento Phev as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2025 Kia Sorento Phev is reported most often?

Other or unknown is named most often, in 6 complaints (46% of the total), followed by electrical system with 3.

Has the 2025 Kia Sorento Phev been recalled?

NHTSA lists 3 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

At what mileage are problems with the 2025 Kia Sorento Phev reported?

Among the 2 complaints that include a mileage, the median is 15,146 miles and the middle half falls between 293 and 30,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.