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SuspensionPart report

2004 Kia Sorento Suspension Problems

Complaints
30about this part
Share
14%of 220 total for the year
Median mileage
103,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 30 complaints about the suspension of the 2004 Kia Sorento, 14% of the 220 complaints for this model year. Where a mileage was given, the median is 103,000 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Mechanic at a gas station told my mil she needed a new rear axle. When I checked the axle I found the top left stabilizer bracket was badly rusted. I took the car to the local Kia dealer to get a recall repair. This should never happen to a car with only 60k miles. The dealer has not completed the estimate. The car is not drive-able. There should be a recall”

NHTSA complaint #10851141, filed 2016-03, 60,898 miles

“Took my car in for nys inspection and was alerted to an issue with my rear suspension. The rear cross member is completed rotted out and the upper trailing arm have become separated from the cross member due to rust and corrosion. This is a 2004 Kia Sorento ex that I purchased new and now has 103,000 miles. This corrosion is an extremely hazardous situation and the vehicle cannot be repaired. Needless to say it cannot be driven.”

NHTSA complaint #11132949, filed 2018-10, 103,000 miles

“Rusted brackets recalled in europe, refused by Kia to replace even tho they were rusted under warranty, pose a dangerous safety risk to unsuspecting owners. The entire bracket holding the differential rusted through creating a safety hazard. Presented with a small squeak in rear. I asked Kia to send people letters warning and they would not address the request. How Kia is getting away with severe rust, causing safety hazards in all vehicles, is beyond me. I know they are less expensive, is it worth it? …”

NHTSA complaint #10885382, filed 2016-07, 98,000 miles

“I brought this vehicle for inspection and was told it will not pass because one of the control arms is detached in the rear end. I was told not to drive the vehicle at all because it is not safe. Additionally there is rot under the entire vehicle. The left side frame was welded and repaired by the previous owner but the right side is now rusted badly and in need of repair. Axles are leaking due to rust. Brakes are a problem but I haven't investigated further to know if its caused by rot. …”

NHTSA complaint #10766828, filed 2015-09, 110,000 miles

“Summary: update to below problem I bought my Sorento in 2004, new. I replaced the coolant reservoir at 61000 miles due to overheating, replaced the low beam headlight bulbs on 4 occasions, tail lights on 2 occasions. My vehicle, 5 speed manual transmission, started to have a roaring noise approx. 6 months ago and the u-joints were replaced. It still roars. It quit running on 2-16-12 while I was driving, but restarted. It finally quit again and would not restart on 2-17-12. …”

NHTSA complaint #10453918, filed 2012-04, 120,000 miles

Suspension: other model years

YearComplaintsShare of year
202232%
202021%
201920%
201720%
2016121%
201541%
2014162%
2013111%
2012223%
2011564%
200863%
200732%
2006104%
2005258%
20043014%
2003176%

Other parts of the 2004 Kia Sorento

Engine
46 complaints
Engine cooling
46 complaints
Transmission and drivetrain
40 complaints
Electrical system
28 complaints
Body and structure
28 complaints
Steering
24 complaints
Air bags
14 complaints
Exterior lighting
14 complaints
Fuel system
14 complaints
Other or unknown
13 complaints
Brakes
11 complaints
Vehicle speed control
7 complaints

← All problems reported for the 2004 Kia Sorento

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology