2011 Kia Sorento Suspension Problems
- Complaints
- 56about this part
- Share
- 4%of 1,520 total for the year
- Median mileage
- 38,500miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 56 complaints about the suspension of the 2011 Kia Sorento, 4% of the 1,520 complaints for this model year. Where a mileage was given, the median is 38,500 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My driver side door will not open from the outside. I have two small children and I'm afraid to put child lock on because this is a common problem according to my research. I haven't gotten a recall for this problem and it makes for a very dangerous maybe deathly situation. Horn doesn't work.”
NHTSA complaint #11255466, filed 2019-09, 98,000 miles“Takata brake lights not working bought 3 since jan2019. Got brakes done in 2018 but pedal still moves at red light car moves forward. I mash breaks harder. Engine shakes or jumps. Ignition switch won't turn on car it don't crank up key was remade a yr ago. Ignition started back working well but 6months ago same problem again. Today I was stuck 3.5hrs.horrible please help my Sorento is loved by me. No one contacted me on these issues im having.”
NHTSA complaint #11235305, filed 2019-07, 20 miles“My vehicle is giving me random problems with my suspension and brake system it randomly feels like it is fine and then randomly does not feel safe to drive due.to brake clicking noise that you can hear where shift knob is and when I press brakes my tires lock or.sometimes feels as if there is air and.it will not brake.unless I pump brakes a couple times..my airbag light is on and my driver side door stop opening from outside to inside but works fine from inside to outside opening”
NHTSA complaint #11316193, filed 2020-03, 160,000 miles“My tires feel as if they are going to fall off, also every small bump I hit feels as if I hit a big pothole or a object when that's not the case and my wheels pop as I turn”
NHTSA complaint #11254756, filed 2019-09, 150,000 miles“2011 Kia Sorento ex 3.5 engine sport utility vehicle has randomly changed in the way its feels safe with rough instability in my suspension components.my brakes failed while driving on a random basis as well as when car is parked will randomly click in my gear shift mechanism and will fail to lock when car is parked and shut off it will click when brakes are depressed.my front lights have dimmed and both brake lights have burned out consistently as well as my steering wheel has failed with electrical components randomly.car horn is inoperable and my cruise control stop functioning. …”
NHTSA complaint #11395866, filed 2021-02, 150,000 milesRelated service bulletins
- 10242913Sep 25, 2023PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of…
- 10089900Jan 12, 2015Tsb-cha042 is closed as of 1/12/2015. Refer to cha051.
- 10089901Jan 9, 2015Tsb: combined tsb / service action: front strut bearing replacement (sa178) - this bulletin provides the procedure for replacing the front strut bearings on some 2011- 2013my…
- 10060112May 1, 2014Summary to be provided on a future date.
- 10109622Mar 7, 2014TSB: FRONT STRUT AND DUST COVER REPLACEMENT - This bulletin provides the procedure for replacing the front struts and dust covers on some 2011-2013MY Sorento (XM) vehicles…
- 10060111Mar 1, 2014Summary to be provided on a future date.
- 10090425Apr 26, 2013Pitstop: grinding or creaking noise when turning - this article provides information regarding a potential grinding or creaking noise heard from the front of the vehicle when…
- 10060255Apr 1, 2013Summary to be provided on a future date.
- 10041266Oct 1, 2011Kia: the coil springs may collect rocks in the front strut and cause damage. There may also be a squeaking noise. 2011 sorento. *rm updated 1/23/12.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2022 | 3 | 2% |
| 2020 | 2 | 1% |
| 2019 | 2 | 0% |
| 2017 | 2 | 0% |
| 2016 | 12 | 1% |
| 2015 | 4 | 1% |
| 2014 | 16 | 2% |
| 2013 | 11 | 1% |
| 2012 | 22 | 3% |
| 2011 | 56 | 4% |
| 2008 | 6 | 3% |
| 2007 | 3 | 2% |
| 2006 | 10 | 4% |
| 2005 | 25 | 8% |
| 2004 | 30 | 14% |
| 2003 | 17 | 6% |
Other parts of the 2011 Kia Sorento
284 complaintsBody and structure
268 complaintsTransmission and drivetrain
265 complaintsElectrical system
246 complaintsOther or unknown
217 complaintsAir bags
183 complaintsBrakes
132 complaintsExterior lighting
102 complaintsVehicle speed control
63 complaintsSteering
53 complaintsEngine cooling
37 complaintsLatches, locks and linkages
33 complaints
← All problems reported for the 2011 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology