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Latches, locks and linkagesPart report

2011 Kia Sorento Latches, locks and linkages Problems

Complaints
33about this part
Share
2%of 1,520 total for the year
Median mileage
94,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 33 complaints about the latches, locks and linkages of the 2011 Kia Sorento, 2% of the 1,520 complaints for this model year. Where a mileage was given, the median is 94,000 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The rear driver side door will not open from outside or inside and I have children who ride in the back seat in children's car seats. This is a definitive safety hazard. KIA issued a recall but just extended the warranty to 10 years for that part. It is obviously a known defect that is the fault of KIA. Since my car is now outside that 10 year extended warranty I have to pay $800 dollrs at teh dealership to have it fixed, This is unnacceptable.”

NHTSA complaint #11505422, filed 2023-02

“The contact owns a 2011 Kia Sorento. The contact stated while attempting to open the passenger’s side door from the outside, the door handle was inoperable. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 93,000.”

NHTSA complaint #11460920, filed 2022-04, 93,000 miles

“The contact owns a 2011 Kia Sorento. The contact stated that the rear passenger's side door failed to open from the outside however, opened from inside the vehicle. The contact had to climb over the driver's seat to open the door. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000.”

NHTSA complaint #11354005, filed 2020-09, 144,000 miles

“The contact owns a 2011 Kia Sorento. The contact stated that the exterior front driver side door handle had malfunctioned and the door could not be opened from outside the vehicle. The cause of the failure was not determined. The local dealer and manufacturer were both notified. The contact was informed that the vehicle was previously serviced under a manufacturers TSB for the failure. The failure mileage was 185,000.”

NHTSA complaint #11453390, filed 2022-02, 185,000 miles

“The contact owns a 2011 Kia Sorento. The contact was unable to open the doors from outside the vehicle. The dealer (billion auto Kia in sioux city, iowa) diagnosed that the vehicle doors needed actuators. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was unknown. The failure mileage was 138,000.”

NHTSA complaint #11096526, filed 2018-05, 138,000 miles

Related service bulletins

Latches, locks and linkages: other model years

YearComplaintsShare of year
201910%
201810%
201630%
201451%
201310%
201210%
2011332%
200732%
200631%
200531%
200310%

Other parts of the 2011 Kia Sorento

Engine
284 complaintsBody and structure
268 complaintsTransmission and drivetrain
265 complaintsElectrical system
246 complaintsOther or unknown
217 complaintsAir bags
183 complaintsBrakes
132 complaintsExterior lighting
102 complaintsVehicle speed control
63 complaintsSuspension
56 complaintsSteering
53 complaintsEngine cooling
37 complaints

← All problems reported for the 2011 Kia Sorento

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology