2011 Kia Sorento Technical Service Bulletins

202 technical service bulletins (TSBs) are on record for the 2011 Kia Sorento. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10168850Nov 26, 2019Equipment, Steering, Engine cooling. TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor Driven Power…
• 10167301Oct 15, 2019Steering. TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU) or Steering Column Housing on some 2010MY~ Kia models listed on page 5 equipped with a Column Motor…
• 10164383Aug 14, 2019Equipment, Air bags. This document is a Request for Reimbursement Form sent to the owners along with the notification letter to be used if the customer has paid for repairs to the airbag clock spring assembly.
• 10164382Aug 14, 2019Air bags, Equipment. WTY003_OWNER: This document is the owner notification letter advising the owners of the warranty extension on the 2011-2015 My Sorento Airbag Clock Spring Assembly.
• 10160758May 13, 2019Exterior lighting. TSB: HALOGEN LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides the procedure to replace the halogen low beam bulb connector on some 2011 - 2013MY Sorento (XMa) vehicles, produced from October 24, 2009 through January 31, 2013, which may experience an inoperable low beam bulb due to poor terminal contact at the low beam bulb connector.
• 10159260Apr 22, 2019Electrical system, Exterior lighting. Request for reimbursement form - wty012 ã¢â€â“ 2011-2013 my sorento headlamp low beam connector wiring harness new vehicle limited warranty extension
• 10159258Apr 22, 2019Exterior lighting, Electrical system. Dear Kia Sorento Owner - Kia Motors America, Inc. takes pride in providing you with high quality and dependable vehicles. In order to maintain these standards, Kia is extending the New Vehicle Limited Warranty coverage, to all owners of 2011-2013 MY Kia Sorento vehicles, for the halogen headlamp low beam connector wiring harness from 5-years/60,000-miles to 10-years/unlimited-miles, starting from the date of first…
• 10159244Apr 19, 2019Electrical system, Exterior lighting. TSB: HALOGEN LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides the procedure to replace the halogen low beam bulb connector on some 2011 - 2013MY Sorento (XMa) vehicles, produced from October 24, 2009 through January 31, 2013, which may experience an inoperable low beam bulb due to poor terminal contact at the low beam bulb connector. This condition on the affected headlamp does not affect the other low…
• 10159259Apr 18, 2019Electrical system, Exterior lighting. Q & a - 2011-2013 my sorento headlamp low beam connector new vehicle limited warranty extension
• 10159257Apr 18, 2019Exterior lighting, Electrical system. Attention: All Kia Parts & Service Managers - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, for the halogen headlamp low beam connector wiring harness from 5-years/60,000-miles to 10-years/unlimited-miles, starting from the date of first service.
• 10159256Apr 18, 2019Exterior lighting, Electrical system. Attention: All Dealer Principals - Kia Motors America, Inc. is extending the New Vehicle Limited Warranty coverage to all owners of the 2011-2013 MY Kia Sorento vehicles, produced from October 24, 2009 through January 31, 2013, for the halogen headlamp low beam connector wiring harness from 5-years/60,000-miles to 10-years/unlimited-miles, starting from the date of first service. The headlamp connectors may lose…
• 10147324Oct 26, 2018Equipment. DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS, OCTOBER 26 2018 UPDATE - Dear Kia Retailer, We wrote to you in late August to provide you with an update regarding news reports regarding non-collision fires in Kia vehicles and NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorento and Optima vehicles.
• 10145149Aug 28, 2018Equipment, Electrical system, Engine. DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media reports regarding thermal incidents in Kia vehicles or NHTSA?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorentos and Optimas, and I want to update you on KMA?s response to this issue.
• 10133170Mar 2, 2018Engine cooling. PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
• 10130104Feb 16, 2018Transmission and drivetrain. TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic transmission.
• 10126423Nov 20, 2017Electrical system. TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.
• 10116101Jun 27, 2017Electrical system. PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.
• 10109848May 15, 2017Brakes, Wheels, Electronic stability control. TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor (WSS) housing covers on certain 2011-2015MY 2WD Sorento (XMa) vehicles, produced from October 24, 2009 through April 30, 2014, originally retailed and/or currently registered in the…
• 10109873May 12, 2017Exterior lighting, Electrical system. TSB: SC149R1 - HALOGEN HEADLAMP LOW BEAM CONNECTOR REPLACEMENT (SC149) - This bulletin provides the procedure to replace the halogen headlamp low beam connector wiring harnesses on some 2011-2012MY Sorento (XMa) vehicles, produced from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a low beam bulb in one of the…
• 10109846May 12, 2017Wheels, Brakes. SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento 2-Wheel Drive (2WD) vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina…
• 10109847May 9, 2017Equipment. Sc148qa - campaign question and answers regarding sc148qa
• 10109845May 9, 2017Wheels, Brakes. SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY Sorento 2-Wheel Drive vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North…
• 10109844May 9, 2017Brakes, Wheels. SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY Sorento 2-Wheel Drive vehicles originally purchased and/or currently registered in the coastal states of Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, North Carolina, South…
• 10109871May 5, 2017Equipment. Sc149owner - owner notification letter regarding sc149.
• 10109872May 3, 2017Equipment. Sc149qa -campaign question and answer regarding sc149.
• 10109870May 3, 2017Exterior lighting, Electrical system. SC149DPSM - DEALER PARTS AND SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer parts and service managers of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento vehicles manufactured from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a…
• 10109869May 3, 2017Exterior lighting, Electrical system. SC149DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to replace the halogen headlamp low beam connector wiring harnesses on certain 2012 MY Sorento vehicles manufactured from April 25, 2011 through June 16, 2011. In a limited production of these vehicles, a small number of headlamp connectors may lose electrical contact with a low beam bulb in one of the…
• 10109835Apr 21, 2017Equipment. TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - This bulletin provides the procedure to replace the evaporator temperature sensor of some 2011-2014MY Optima (TF/QF) and 2011-2013MY Sorento (XMa) vehicles ONLY (see production dates on Page 3), which may experience freezing of condensation on the evaporator core and the following A/C performance related concerns below. Do NOT refer to this bulletin or the…
• 10109855Mar 21, 2017Visibility (wipers, defrost, mirrors), Equipment. TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the specific model, the HVAC control head monitors ambient temperature and/or cabin humidity to determine which settings will best prevent the windows from fogging.
• 10109817Feb 28, 2017Body and structure. TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of…
• 10109802Jan 27, 2017Latches, locks and linkages. TSB: FRONT DOOR LATCH - CUSTOMER SATISFACTION PROGRAM (CS1603) - This bulletin provides information regarding the inspection, upgrade and/or replacement of door latches on 2011MY Sorento (XMa) vehicles. Kia has determined that after extended usage over years, the door latches may not function properly when being activated with the outside handle and the door may not open.
• 10109812Jan 18, 2017Equipment. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking…
• 10109878Dec 8, 2016Body and structure. SC141 - SORENTO OWNER LETTER - Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento vehicles that were originally sold in or are currently registered in the states where heavy amounts of road salt are used.
• 10109874Dec 6, 2016Body and structure. TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014MY Sorento, 2011-2014MY Optima and Optima Hybrid, 2011-2014MY Sportage, and 2010-2013MY Forte and Forte Koup vehicles originally sold or currently registered in one of…
• 10109877Dec 5, 2016Body and structure. Questions and answers for voluntary service campaign sc141 ? Underbody ? Additional anti-corrosion treatment
• 10109876Dec 5, 2016Body and structure. SERVICE MANAGER MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Service Managers - Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally retailed…
• 10109875Dec 5, 2016Body and structure. DEALER PRINCIPAL MEMO: SC141 - SERVICE CAMPAIGN - Attention: All Kia Dealer Principals - Kia Motors America, Inc. will be conducting a Voluntary Service Campaign, as a preventative measure, to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento, 2011-2014 MY Optima and Optima Hybrid, 2011-2014 MY Sportage, and 2010-2013 Forte and Forte Koup vehicles originally…
• 10109777Nov 4, 2016Equipment, Latches, locks and linkages. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
• 10109788Oct 31, 2016Equipment, Electrical system. TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.
• 10090945Sep 30, 2016Equipment. Pitstop: hvac receiver/dryer - desiccant replacement - in the event of a hvac system concern in which metal particles or shards have contaminated the system, the desiccant or the entire a/c receiver/dryer assembly may need to be replaced. This is due to the fact that it may be impossible to remove all metal contaminants from the receiver/dryer during the a/c flushing procedure. Refer to the included table for…
• 10089586Aug 23, 2016Latches, locks and linkages, Body and structure. Tsb: front door latch customer satisfaction program (cs1603) - this bulletin provides information regarding the inspection, upgrade and/or replacement of door latches on 2011my sorento (xma) vehicles. Kia has determined that after extended usage over years, the door latches may not function properly when being activated with the outside handle and the door may not open. * for front door latches: vehicles may have…
• 10090051Aug 18, 2016Latches, locks and linkages, Equipment. Q and a: cs1603 – 2011 my kia sorento door latches customer satisfaction / warranty extension program q & a
• 10090049Aug 18, 2016Equipment, Latches, locks and linkages. Owner letter: cs1603 - customer satisfaction/warranty extension program - dear kia sorento owner: kia motors america, inc. Would like to thank you for purchasing a kia sorento. Because kia values you as our customer, we are conducting a customer satisfaction program regarding door latches in 2011 my sorento vehicles.
• 10090048Aug 18, 2016Equipment, Latches, locks and linkages. Request for reimbursement form: cs1603 - 2011my kia sorento door latches customer satisfaction / warranty extension program - if you have paid to have the front and/or rear door latches repaired or replaced, you may be eligible for reimbursement for some or all of that expense. Mail this completed request for reimbursement form to kia, along with documentation specified below, for review and consideration at the…
• 10090046Aug 18, 2016Equipment, Latches, locks and linkages. Dealer parts and service manager memo: cs1603 - kia motors america, inc. Is conducting a customer satisfaction / warranty extension program regarding the door latches in 2011 my sorento vehicles. Kia has determined that after extended usage over years, the door latches may not function properly when being activated with the outside handle and the door may not open (however, the door can be opened when any inside…
• 10090045Aug 18, 2016Latches, locks and linkages, Equipment. Dealer principal memo: cs1603 - kia motors america, inc. Is conducting a customer satisfaction / warranty extension program regarding the door latches in 2011 my sorento vehicles. Kia has determined that after extended usage over years, the door latches may not function properly when being activated with the outside handle and the door may not open (however, the door can be opened when any inside handle is…
• 10094565Jun 22, 2016Air bags. Warranty bulletin: wty003 - 2011-2015 my sorento driver's front airbag clock spring assembly warranty extension (wty003) - this bulletin provides information related to the replacement of the driver’s front airbag clock spring assembly on the 2011-2015 my sorento vehicles, manufactured from 10/24/2009 through 12/17/2014. The clock spring is an electrical connection which rotates with the steering wheel to maintain…
• 10094570Jun 18, 2016Air bags. Owner letter: wty003 - dear kia sorento owner: kia is extending the warranty coverage for the driver’s front airbag clock spring assembly to 15 years with unlimited mileage, starting from the date of first service. The clockspring is an electrical connection which rotates with the steering wheel to maintain proper functioning of the airbag unit.
• 10094571Jun 17, 2016Air bags. Q and a: wty003 - 2011-2015 my sorento driver’s front airbag clock spring assembly kia new vehicle limited warranty extension q & a
• 10094569Jun 17, 2016Air bags. Dealer parts and service manager memo: wty003 - kia motors america, inc. Is extending the warranty coverage for the driver’s front airbag clock spring assembly on the 2011-2015 my sorento vehicles, manufactured from 10/24/2009 through 12/17/2014, to fifteen (15) years with unlimited mileage, starting from the date of first service. The clock spring is an electrical connection which rotates with the steering wheel…

← All problems reported for the 2011 Kia Sorento