2014 Kia Sorento Technical Service Bulletins

261 technical service bulletins (TSBs) are on record for the 2014 Kia Sorento. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10057239Dec 1, 2014Visibility (wipers, defrost, mirrors). Kia optima /sorento: 2012-2014 rear view camera requires replacement on specific models.
• 10109794Nov 3, 2014Electrical system, Equipment. TSB: NAVIGATION UNIT SOFTWARE UPGRADE - This bulletin provides the procedure for upgrading the navigation system software on some 2014MY Cadenza (VG) Sorento (XMa) and Optima (TF/QF) vehicles, produced from March 11, 2013 through January 24, 2014.
• 10109791Oct 20, 2014Fuel system. PITSTOP: HIGH PRESSURE FUEL PUMP AND FUEL LINE COMPATIBILITY - When replacing the High Pressure Fuel Pump of some 2014MY Sorento (XMa) vehicles equipped with the 2.4L GDI engine and produced prior to July 26, 2013, refer to the table below to determine compatibility between the feed tube connector on the end of the fuel line and the High Pressure Fuel Pump, as installed on the vehicle.
• 10109787Oct 7, 2014Equipment. TSB: GENERAL INFORMATION AND DIAGNOSIS FOR SMART KEY FOB SYSTEMS AND START/STOP BUTTONS - This bulletin provides information related to the Smart Key Systems on vehicles equipped with A/T (automatic transaxle) and Start/Stop Buttons (SSB).
• 10109757Sep 16, 2014Electrical system, Visibility (wipers, defrost, mirrors). TSB: DRIVER?S SIDE POWER WINDOW SWITCH REPLACEMENT - This bulletin provides the procedure to replace the window motor switch of some 2014MY Sorento (XMa) vehicles, produced from December 17, 2012 through December 13, 2013, which may exhibit an intermittent parasitic draw concern. Before conducting this repair, verify that TSB ELE057/SA163 - IPM Logic Improvement - has been performed on the vehicle. This procedure…
• 10109755Sep 11, 2014Electrical system. TSB: SERVICE ACTION: BCM UPGRADE - IPM LOGIC IMPROVEMENT (SA163A) - This bulletin provides information related to a software upgrade for the Instrument Panel Module (IPM) of some 2014MY Sorento (XMa) vehicles, produced from January 22, 2013 through November 15, 2013 and equipped with a Power Tail Gate (PTG), which may exhibit an intermittent parasitic draw of up to 400mA.
• 10109760Sep 8, 2014Fuel system. PITSTOP: XM 2.4L GDI MIL ON WITH DTC ? P0269 - On some 2012-2015MY Sorento (XM) equipped with 2.4L GDI engines, the Malfunction Indicator Lamp (MIL) may illuminate with the ECM system-related DTC P0269. To correct this concern, replace the fuel injector in cylinder number three (3) by referring to the Service Information on KGIS.
• 10057002Sep 1, 2014Visibility (wipers, defrost, mirrors). Kia: my sorento 2014: the window motor switch requires replacement, before repairs are done verify that the ele057/sa163 has been performed.
• 10056508Sep 1, 2014Visibility (wipers, defrost, mirrors). Kia: on some vehicles, the motor switch for the driver's side power window needs to be replaced and procedure information has been provided. Model 2014 sorento.
• 10109749Aug 11, 2014Equipment. PITSTOP: WIND NOISE AFTER CROSS BAR INSTALLATION - Tips on diagnosing wind noise after cross bar installation. When diagnosing a concern related to wind noise coming from the roof area and the vehicle is equipped with the OE roof rack cross bars, check the roof rack cross bars to make sure they are installed correctly,
• 10109739Aug 6, 2014Equipment. TSB: NAVIGATION UNIT PART NUMBER AND SD CARD COMPATIBILITY - This bulletin provides information regarding navigation unit part numbers, and compatible SD Card part numbers, for some Cadenza (VG), Sorento (XMa) and Forte (YD) vehicles.
• 10060171Aug 1, 2014Equipment. Summary to be provided on a future date.
• 10109673Jun 25, 2014Engine, Equipment. PITSTOP: RESETTING CYLINDER BALANCE ADAPTATION VALUES - When addressing a cylinder balance concern on a vehicle equipped with a 2.4L GDI engine, it is important to note that the DTC may recur after replacement of any faulty component(s) and resetting adaptive values. See this Article for information on resetting cylinder balance adaptation values.
• 10109668Jun 25, 2014Latches, locks and linkages, Electrical system. PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle with the RKE/SMK fob, ensure each door lock position switch (viewable in BCM > Current Data) is displaying the appropriate status and the pad-lid switch (hood switch depressor) is in…
• 10109666Jun 20, 2014Equipment. TSB: TESTING A/C COMPRESSOR FUNCTION USING GDS - This bulletin provides information on a new procedure to test A/C compressor function using the GDS.
• 10109671Jun 13, 2014Suspension, Equipment. PITSTOP: INTERMITTENT POPPING NOISE FROM REAR OVER BUMPS - On some 2014MY Sorento (XMa) vehicles, built before September 26, 2013, a customer may complain of a very intermittent light knock, or popping noise, heard from the rear of the vehicle over rough road surfaces. This Article addresses that concern.
• 10109670Jun 6, 2014Equipment. PITSTOP: DIAGNOSING SIRIUS TRAFFIC ISSUES - This article provides diagnostic information in regards to specific Sirius traffic customer complaints, as detailed in this Article.
• 10060162Jun 1, 2014Equipment, Suspension. Summary to be provided on a future date.
• 10109657May 28, 2014Fuel system. PIT STOP: ROUGH IDLE AFTER COLD START ON 3.3L GDI ENGINE - When addressing a customer complaint of rough idle, which occurs only on the first start of the day and lasts for 30-45 seconds, check for the possibility of poor injector performance in a particular cylinder.
• 10109652May 22, 2014Equipment. TSB: 6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing the transaxle. To reduce vehicle repair time, this procedure can be performed with the transaxle installed in the vehicle.
• 10109649May 22, 2014Steering. TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when turning the steering wheel left or right, while stopped. This condition may be caused by premature wear of the flexible coupling in the MDPS.
• 10109655May 19, 2014Fuel system. PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI) system is the placement of each fuel injector directly into the engine cylinder head assembly. Therefore, it is completely normal for the combustion process to create deposits on the injector spray tip surfaces.
• 10060160May 1, 2014Engine. Summary to be provided on a future date.
• 10109633Apr 15, 2014Equipment. PIT STOP: PROGRAMMING A THIRD SMART KEY ON CERTAIN 2014-15MY VEHICLES - In past Smart Key systems, the maximum amount of keys that could be programmed to a vehicle was 2. On certain 2014-15MY Kia vehicles, the amount of keys that can be programmed to a vehicle has increased to 3. For information on the current number of keys ?learned? by the system, access SMK > Current Data in GDS, as shown below. To program any…
• 10109631Apr 15, 2014Latches, locks and linkages, Body and structure. TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being damaged when removing the hood release lever. Follow the instructions included in this bulletin to properly remove the hood release lever using the new SST.
• 10060153Apr 1, 2014Equipment. Summary to be provided on a future date.
• 10109623Mar 5, 2014Electrical system. TSB: BCM UPGRADE - IPM LOGIC IMPROVEMENT - This bulletin provides information related to a software upgrade for the Instrument Panel Module (IPM) of some 2014MY Sorento (XMa) vehicles, produced from January 22, 2013 to November 15, 2013, and equipped with a Power Tail Gate (PTG) which may exhibit an intermittent parasitic draw of up to 400mA. To correct this condition, the BCM should be reprogrammed using the GDS…
• 10109727Feb 28, 2014Equipment, Electrical system. TSB: UVO UPGRADE ? SORENTO (XM) AND FORTE (YD) - This bulletin provides the procedure for upgrading the UVO system on some 2014MY Sorento (XM), produced from January 22, 2013 through April 30, 2013, and 2014MY Forte (YD), produced from January 22, 2013 through July 16, 2013, which may exhibit a concern related to slow system start-up (boot-up time longer than 30 seconds).
• 10109726Feb 7, 2014Equipment, Body and structure. TSB: SORENTO STAINLESS BUMPER PROTECTOR SEPARATING - Some 2014MY Sorento vehicles, equipped with a Kia accessory Stainless Rear Bumper Protector, may exhibit a condition where the stainless insert is separating from the protector base, as shown below. To resolve this condition, a revised bumper protector should be installed.
• 10109719Jan 28, 2014Body and structure. PITSTOP: TAILGATE WILL NOT OPEN OR CLOSES AGAIN AFTER STARTING TO OPEN - A customer complaint of a Power Tailgate System (PTGS) intermittently inoperative for a period of time or a Power Tailgate which starts to open but then immediately re-closes may be due to the customer, inadvertently, disabling the PTGS by depressing the PTGS OFF button in the overhead console.
• 10109722Jan 13, 2014Electrical system. TECH TIP: Finding the correct wiring diagram for reverse input into audio head unit - If this vehicle is equipped with Navigation, then see wiring diagram for ?Back-Up Lamps? and you will see the Back-Up input into the audio unit. Also verify the reverse lamps operate as one of your first checks.
• 10060195Jan 13, 2014Engine, Equipment. Summary to be provided on a future date.
• 10060194Jan 13, 2014Equipment, Electrical system. Summary to be provided on a future date.
• 10072918Jan 1, 2014Electrical system. Summary to be provided on a future date.
• 10072917Jan 1, 2014Electrical system. Summary to be provided on a future date.
• 10060117Jan 1, 2014Equipment, Electrical system. Summary to be provided on a future date.
• 10060289Dec 1, 2013Equipment, Electrical system. Summary to be provided on a future date.
• 10060283Dec 1, 2013Equipment, Electrical system. Summary to be provided on a future date.
• 10060257Dec 1, 2013Equipment, Seats. Summary to be provided on a future date.
• 10060652Nov 15, 2013Equipment. Summary to be provided on a future date.
• 10060115Nov 1, 2013Equipment, Electrical system. Summary to be provided on a future date.
• 10109700Oct 17, 2013Engine cooling. TSB: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC005) - This bulletin provides information related to extracting ?in use performance tracking? emissions data from the engine control unit (ECU) in certain vehicles sold in California.
• 10109698Oct 15, 2013Electrical system, Equipment. TSB: HVAC CONTROL UNIT LOGIC IMPROVEMENT - This bulletin provides information related to HVAC controller software upgrade for 2014MY Sorento vehicles, produced from January 24, 2013 to September 22, 2013, equipped with Auto (FATC) or Manual HVAC controls.
• 10109702Oct 2, 2013Electrical system. TSB: MIL ON WITH DTC P0087 - DIAGNOSIS AND REPAIR - This bulletin provides information related to some Optima (TF/QF), Sportage (SL), Sorento (XM) and Cadenza (VG) vehicles, which may experience a malfunction indicator lamp (MIL) illuminated with the ECM (Electronic Control Module) system-related DTC P0087.
• 10059888Oct 1, 2013Equipment. Summary to be provided on a future date.
• 10116826Sep 11, 2013Equipment. PITSTOP: IMPROPER MAP DATA ERROR WHEN INSTALLING SD CARD - This article provides information regarding a potential error message which may be received on some 2014 MY Sorento vehicles.
• 10060310Sep 1, 2013Electrical system, Engine. Summary to be provided on a future date.
• 10054197Sep 1, 2013Fuel system. Kia: a malfunction indicator lamp (mil) illuminates with electronic control module (ecm) system and to correct concern, high pressure fuel pump, fuel delivery pipe and mounting bolts would be replaced, if necessary. Model 2011-2014 optima, sportage, sorento, cadenza.
• 10090623Aug 30, 2013Equipment. Tsb: seat back cover removal procedure - this bulletin outlines the procedure for the removal of the front seat back covers on optima (qf) and sorento (xma).
• 10090616Jul 16, 2013Electrical system. "tsb: replacement battery - service information: 2014my sorento vehicles are equipped with a newly designed battery terminal, terminal cover and o.e. Battery. When replacing the original battery, follow the procedure outlined in this bulletin as additional parts and procedural steps will be required to complete the repair."

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