2025 Kia Sorento Electrical system Problems
- Complaints
- 22about this part
- Share
- 29%of 77 total for the year
- Median mileage
- 15,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 22 complaints about the electrical system of the 2025 Kia Sorento, 29% of the 77 complaints for this model year. Where a mileage was given, the median is 15,000 miles. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The driver’s door windows/lock button cluster on my 2025 Kia Sorrento LX will randomly not work. None of the buttons will work so I am unable to roll any of the windows down or lock or unlock the doors. The only way to fix this is to turn off the car and restart it.”
NHTSA complaint #11692241, filed 2025-10“The dashboard has a screen display. I couldn’t see my fuel tank information. Every time I would use my turn signal a large green circle would take over the screen. Followed by loss of the screen, meaning no speedometer, rpm, etc. As the problem continued the speedometer started displaying incorrect numbers. Saying I was going 70 miles an hour when I was actually going about 55. Gage for fuel and heat (notifying if car is overheating, was lost for the entirety of my drive).”
NHTSA complaint #11757326, filed 2026-08“Vehicle only has 5839 miles and this is the 2nd time the battery has been dead. First time was Dec 18th 2025. Vehicle purchased 7/5/25. 2nd time 2/5/26. First time the outside lights flickered for a long time before finally going off. 2nd time the outside lights didnt flicker and key fob wont even lock the car. We took the vehicle in for service after 1st dead battery instance and they told us we must've not closed a door or left a light on which drained the battery. Will be scheduling another service so they can fix the issue. …”
NHTSA complaint #11715949, filed 2026-02“Bought my 2025 Kia Sorento brand new in November of 2025. Summer of 2026 with 30,000 miles on it, all of the dash lights kept flashing at me, including the red brake light, and messages saying CHECK ESC, CHECK ABS, CHECK DRIVER ASSISTANCE SYSTEM/ Happened several times but the car would still drive. The morning of August 20, I was going to leave for work and it happened again, but this time it wouldn't let me go in forward or reverse. When i pressed the gas, the engine just revved but it stayed in one spot and kind of jumped. I had it towed to Kia. …”
NHTSA complaint #11769560, filed 2026-10“Was turning right onto the road when the steering locked up and every safety warning light came on. My car literally stopped moving in the middle of the road. I wasn't literally right down the road from my house so thankfully I was able to get the car back to my house. The steering felt worse than not having power steering. I called and the dealership Matt Blac KIA of Toms River, and they had my car towed to the dealership around 10 am on April 4th. Around 4pm I was told they still had no idea what was wrong with my car, and to come pick up a loaner car. …”
NHTSA complaint #11656233, filed 2025-04Related recalls
- 26V046000Jan 26, 2026Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage…Covers: Kia Sorento 2025–2026, Sorento Phev 2025–2026, Sorento Hybrid 2025–2026 +8 more
- 25V006000Jan 13, 2025Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body…Covers: Kia Sorento 2024–2025, Sorento Phev 2025, Sorento Hybrid 2025
Related service bulletins
- 11033980Jun 18, 2026RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 2) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit…
- 11033217May 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment…
- 11031940Apr 24, 2026RELEASE NOTES: OVER-THE-AIR: SOFTWARE UPDATE FOR DATA CONNECTIVITY (ELE413 Revision 1) - This Over-the-Air (OTA) software update is designed to update the Data Connectivity Unit…
- 11031906Apr 14, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing…
- 11030386Mar 26, 2026WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to…
- 11030389Mar 24, 2026WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION AND REPLACEMENT (WTY042) - This bulletin provides information associated with the ‘Warranty…
- 11030388Mar 24, 2026WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY042) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form…
- 11030387Mar 24, 2026WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY042) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty…
- 11030385Mar 24, 2026WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Service managers advising that Kia is is…
- 11030383Mar 24, 2026WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY042) - This document is the announcement to the dealer principals advising that Kia is is extending the New Vehicle Limited…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 17% |
| 2025 | 22 | 29% |
| 2024 | 11 | 25% |
| 2023 | 38 | 30% |
| 2022 | 31 | 16% |
| 2021 | 47 | 18% |
| 2020 | 20 | 14% |
| 2019 | 68 | 16% |
| 2018 | 30 | 12% |
| 2017 | 97 | 12% |
| 2016 | 107 | 8% |
| 2015 | 58 | 8% |
| 2014 | 153 | 15% |
| 2013 | 116 | 12% |
| 2012 | 127 | 14% |
| 2011 | 246 | 16% |
| 2009 | 14 | 25% |
| 2008 | 32 | 15% |
| 2007 | 21 | 14% |
| 2006 | 53 | 22% |
| 2005 | 49 | 16% |
| 2004 | 28 | 13% |
| 2003 | 29 | 10% |
Other parts of the 2025 Kia Sorento
20 complaintsEngine
19 complaintsTransmission and drivetrain
19 complaintsForward collision avoidance
9 complaintsVehicle speed control
7 complaintsBrakes
6 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsAir bags
4 complaintsFuel system
4 complaintsBack-over prevention (rear camera)
3 complaintsExterior lighting
2 complaintsLane departure
2 complaints
← All problems reported for the 2025 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology