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Electrical systemPart report

2024 Kia Sorento Electrical system Problems

Complaints
11about this part
Share
25%of 44 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 11 complaints about the electrical system of the 2024 Kia Sorento, 25% of the 44 complaints for this model year. 2 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Both Horn units need to be replaced . It's been confirmed by Safford Brown Kia in Manassas ,Virginia. The dealership did not have the parts and I have to wait 3 to 4 days for the parts to come in. In the meantime I have been driving the vehicle without an active horn because I was not given a loaner vehicle . I did call Kia Customer service whom stated that they are not aware of an open recall for my issue .”

NHTSA complaint #11671506, filed 2025-07

“Horn has stopped working. Appears it happens often with the 24 sorento. Almost had a car collision due to the inability to warn the driver of the other car that I was in my lane. I do have an appointment to have it looked at, but not for almost 2 weeks.”

NHTSA complaint #11673135, filed 2025-07

“On two separate occasions, my 2024 Kia Sorento has activated its automatic emergency braking system, as if anticipating a potential forward collision on an empty Florida highway. The dashboard lights illuminate precisely before the forward collision warning and emergency braking lights activate and commence engaging. Since then, I have noticed a loose sensation in the steering wheel and a diminished braking response. Also screen on dash will randomly shut down and will not allow me to check my vehicle systems or to Kia connect.”

NHTSA complaint #11664705, filed 2025-06

“The day after I purchased the brand new vehicle the infotainment screen began displaying “No Camera Signal Received. Please try again later “. This would occur about 50% of the time I put it in reverse. I returned to the dealership I purchased from and showed a photo of the message. The technician was unable to duplicate the issue and I was told I could leave the vehicle for a few days for a diagnostic but I was not able to leave it that day so I left. I contacted the dealership closest to my home and scheduled an appointment. …”

NHTSA complaint #11636639, filed 2025-01

“I've had a couple of issues with the electrical components. One time the drivers side door controls wouldn't roll down any of the windows or lock/unlock the doors. This is a safety issue if you needed to roll the windows down/up or lock the doors for the security of your vehicle. I've also had it where the infotainment system has cut out while driving. As far as I can tell, the vehicle could still drive but I was unsure for a minute because the engine kind of revved at the same time. There were no warning lights when the windows and locks didn't work.”

NHTSA complaint #11694944, filed 2025-10

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2026117%
20252229%
20241125%
20233830%
20223116%
20214718%
20202014%
20196816%
20183012%
20179712%
20161078%
2015588%
201415315%
201311612%
201212714%
201124616%
20091425%
20083215%
20072114%
20065322%
20054916%
20042813%
20032910%

Other parts of the 2024 Kia Sorento

Other or unknown
7 complaints
Body and structure
7 complaints
Brakes
6 complaints
Engine
5 complaints
Transmission and drivetrain
5 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Forward collision avoidance
3 complaints
Air bags
2 complaints
Exterior lighting
2 complaints
Fuel system
2 complaints
Seat belts
2 complaints
Steering
2 complaints

← All problems reported for the 2024 Kia Sorento

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology