2024 Kia Sorento Electrical system Problems
- Complaints
- 11about this part
- Share
- 25%of 44 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 11 complaints about the electrical system of the 2024 Kia Sorento, 25% of the 44 complaints for this model year. 2 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Both Horn units need to be replaced . It's been confirmed by Safford Brown Kia in Manassas ,Virginia. The dealership did not have the parts and I have to wait 3 to 4 days for the parts to come in. In the meantime I have been driving the vehicle without an active horn because I was not given a loaner vehicle . I did call Kia Customer service whom stated that they are not aware of an open recall for my issue .”
NHTSA complaint #11671506, filed 2025-07“Horn has stopped working. Appears it happens often with the 24 sorento. Almost had a car collision due to the inability to warn the driver of the other car that I was in my lane. I do have an appointment to have it looked at, but not for almost 2 weeks.”
NHTSA complaint #11673135, filed 2025-07“On two separate occasions, my 2024 Kia Sorento has activated its automatic emergency braking system, as if anticipating a potential forward collision on an empty Florida highway. The dashboard lights illuminate precisely before the forward collision warning and emergency braking lights activate and commence engaging. Since then, I have noticed a loose sensation in the steering wheel and a diminished braking response. Also screen on dash will randomly shut down and will not allow me to check my vehicle systems or to Kia connect.”
NHTSA complaint #11664705, filed 2025-06“The day after I purchased the brand new vehicle the infotainment screen began displaying “No Camera Signal Received. Please try again later “. This would occur about 50% of the time I put it in reverse. I returned to the dealership I purchased from and showed a photo of the message. The technician was unable to duplicate the issue and I was told I could leave the vehicle for a few days for a diagnostic but I was not able to leave it that day so I left. I contacted the dealership closest to my home and scheduled an appointment. …”
NHTSA complaint #11636639, filed 2025-01“I've had a couple of issues with the electrical components. One time the drivers side door controls wouldn't roll down any of the windows or lock/unlock the doors. This is a safety issue if you needed to roll the windows down/up or lock the doors for the security of your vehicle. I've also had it where the infotainment system has cut out while driving. As far as I can tell, the vehicle could still drive but I was unsure for a minute because the engine kind of revved at the same time. There were no warning lights when the windows and locks didn't work.”
NHTSA complaint #11694944, filed 2025-10Related recalls
- 25V006000Jan 13, 2025Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body…Covers: Kia Sorento 2024–2025, Sorento Phev 2025, Sorento Hybrid 2025
- 24V287000Apr 23, 2024Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which…Covers: Kia Sorento 2024
Related service bulletins
- 11033217May 28, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment…
- 11031906Apr 14, 2026TECHNICAL SERVICE BULLETIN: INFOTAINMENT SOFTWARE UPDATE PROCEDURE - This bulletin provides information on the process for downloading infotainment software updates and preparing…
- 11030386Mar 26, 2026WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY042) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to…
- 11030389Mar 24, 2026WARRANTY EXTENSION CAMPAIGN: TECHNICAL SERVICE BULLETIN: HORN ASSEMBLY INSPECTION AND REPLACEMENT (WTY042) - This bulletin provides information associated with the ‘Warranty…
- 11030388Mar 24, 2026WARRANTY EXTENSION CAMPAIGN: REIMBURSEMENT FORM (WTY042) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form…
- 11030387Mar 24, 2026WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY042) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty…
- 11030385Mar 24, 2026WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGER MEMO (WTY042) - This document is the announcement to the dealer Parts and Service managers advising that Kia is is…
- 11030383Mar 24, 2026WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY042) - This document is the announcement to the dealer principals advising that Kia is is extending the New Vehicle Limited…
- 11022347Aug 22, 2025PITSTOP: TECHNICAL OPERATIONS: DCU IDENTIFICATION AND DAIGNOSTIC AID - This Pitstop provides information on identifying the Data Connectivity Unit (DCU) in Kia vehicles equipped…
- 11018298May 13, 2025VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC298) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to apply…
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 17% |
| 2025 | 22 | 29% |
| 2024 | 11 | 25% |
| 2023 | 38 | 30% |
| 2022 | 31 | 16% |
| 2021 | 47 | 18% |
| 2020 | 20 | 14% |
| 2019 | 68 | 16% |
| 2018 | 30 | 12% |
| 2017 | 97 | 12% |
| 2016 | 107 | 8% |
| 2015 | 58 | 8% |
| 2014 | 153 | 15% |
| 2013 | 116 | 12% |
| 2012 | 127 | 14% |
| 2011 | 246 | 16% |
| 2009 | 14 | 25% |
| 2008 | 32 | 15% |
| 2007 | 21 | 14% |
| 2006 | 53 | 22% |
| 2005 | 49 | 16% |
| 2004 | 28 | 13% |
| 2003 | 29 | 10% |
Other parts of the 2024 Kia Sorento
7 complaintsBody and structure
7 complaintsBrakes
6 complaintsEngine
5 complaintsTransmission and drivetrain
5 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsForward collision avoidance
3 complaintsAir bags
2 complaintsExterior lighting
2 complaintsFuel system
2 complaintsSeat belts
2 complaintsSteering
2 complaints
← All problems reported for the 2024 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology