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Visibility (wipers, defrost, mirrors)Part report

2024 Kia Sorento Visibility (wipers, defrost, mirrors) Problems

Complaints
4about this part
Share
9%of 44 total for the year
Median mileage
25,199miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 4 complaints about the visibility of the 2024 Kia Sorento, 9% of the 44 complaints for this model year. Where a mileage was given, the median is 25,199 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The vehicle was driven home from work, parked outside in a secluded spot. When I went to leave like an hour later, there was a huge crack in the windshield on the driver side. The crack seemingly appeared out of nowhere, and there is no chip, indicating that it was hit by something that would’ve caused the crack.”

NHTSA complaint #11676094, filed 2025-07

“The contact owns a 2024 Kia Sorento. The contact stated that while driving at approximately 55-60 MPH, a loud boom suddenly occurred. The contact pulled to the side of the road and exited the vehicle with three passengers, including a nephew in a car seat. The passengers noticed that the panoramic glass fractured into several pieces and completely shattered. After cleaning out the vehicle, the contact put trash bags on the ceiling of the vehicle to avoid glass falling on the passengers. …”

NHTSA complaint #11764322, filed 2026-09, 25,199 miles

“The vehicles windshield may not be sealed properly or have moisture that builds up between the pressed glass causing reduced visibility and higher risk for crash obstructing the view of both passenger and most importantly the driver.”

NHTSA complaint #11740994, filed 2026-05

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202568%
202449%
2023119%
2022179%
2021114%
202064%
2019215%
201873%
201791%
2016232%
2015111%
2014273%
2013313%
2012283%
2011292%
200821%
200721%
200621%
200521%
200431%
200352%

Other parts of the 2024 Kia Sorento

Electrical system
11 complaints
Other or unknown
7 complaints
Body and structure
7 complaints
Brakes
6 complaints
Engine
5 complaints
Transmission and drivetrain
5 complaints
Forward collision avoidance
3 complaints
Air bags
2 complaints
Exterior lighting
2 complaints
Fuel system
2 complaints
Seat belts
2 complaints
Steering
2 complaints

← All problems reported for the 2024 Kia Sorento

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology