2023 Kia Sorento Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 11about this part
- Share
- 9%of 125 total for the year
- Median mileage
- 43,500miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 11 complaints about the visibility of the 2023 Kia Sorento, 9% of the 125 complaints for this model year. Where a mileage was given, the median is 43,500 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On the morning of July 14, 2024 I noticed a crack on the driver side on the window. The crack appeared on the bottom of the window and travel upwards where it ended. This morning July 15, 2024, the crack spread across towards the passenger side of the vehicle. Nothing hit the window for it to develop a crack as my car was parked in the driveway and there were no markings on the window. I do put on the window sun visor to keep the excessive heat out of the car.”
NHTSA complaint #11602343, filed 2024-07“Even though the dealership reports that safety recall 23V610 / SC280 for the mounting clip replacement was completed on 2/16/24, my rearview camera has just fell out of its housing, hanging by its wires, with the mounting clips laying broken in my driveway. My rearview camera is currently unusable; its taped up so that it is not just swinging by the wires. When I contacted my dealership, they are pretty sure they can get this work covered under the warranty, but they are not sure. And my VIN# is currently not pulling up any Active Recalls . …”
NHTSA complaint #11665716, filed 2025-06“The panoramic sunroof on my 2023 Kia Sorento intermittently fails to close. When commanded to close, the glass travels most of the way, then stops or reverses before reaching the fully closed position. It frequently takes many repeated attempts. In some cases the panel will not seat at all until the vehicle is driven over rough pavement, and the resulting vibration allows it to complete closure. The malfunction is accompanied by a loud grinding or scraping noise from the roof assembly during travel. This condition has been present since I purchased the vehicle new. …”
NHTSA complaint #11751824, filed 2026-07“While traveling on a freeway, the front sliding portion of our sunroof exploded outward and upward. Sunroof was closed at the time with no impact present to cause the event. A very expensive repair for something that is clearly a defect of some sort. KIA was contacted and not willing to warranty or help cover.”
NHTSA complaint #11750795, filed 2026-07“Issue occurred and came to like during the past winter snow storm. The hood of the SUV does not allow and blocks the wiper blade arm from being lifted in order to clean ice off the wiper blade nor can the wiper arm be lifted to clear ice and snow under the wiper arm to allow proper operation. This design flaw does not allow safe and clear sight function of the windshield wipers.”
NHTSA complaint #11567472, filed 2024-01Related recalls
- 25V649000Sep 25, 2025Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may…Covers: Kia Sorento 2021–2023
Related service bulletins
- 10252800Apr 3, 2024VOLUNTARY SERVICE CAMPAIGN: OWNER NOTIFICATION (SC298) - This document is the owner notification advising that Kia is conducting a Voluntary Service Campaign to apply additional…
- 10251450Mar 4, 2024TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN: COWL WATER INTRUSION REPAIR (SC298) - This bulletin provides information to apply additional body seam sealer and also to…
- 10250783Feb 23, 2024VOLUNTARY SERVICE CAMPAIGN: QUESTION AND ANSWER (SC298) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary…
- 10250782Feb 23, 2024VOLUNTARY SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC298) - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a…
- 10250781Feb 23, 2024VOLUNTARY SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC298) - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Service Campaign on…
- 10244283Oct 23, 2023TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WINDSHIELD WATER RAIL GARNISH REPLACEMENT (SA551) - This bulletin provides information to replace the left (driver) windshield water…
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 6 | 8% |
| 2024 | 4 | 9% |
| 2023 | 11 | 9% |
| 2022 | 17 | 9% |
| 2021 | 11 | 4% |
| 2020 | 6 | 4% |
| 2019 | 21 | 5% |
| 2018 | 7 | 3% |
| 2017 | 9 | 1% |
| 2016 | 23 | 2% |
| 2015 | 11 | 1% |
| 2014 | 27 | 3% |
| 2013 | 31 | 3% |
| 2012 | 28 | 3% |
| 2011 | 29 | 2% |
| 2008 | 2 | 1% |
| 2007 | 2 | 1% |
| 2006 | 2 | 1% |
| 2005 | 2 | 1% |
| 2004 | 3 | 1% |
| 2003 | 5 | 2% |
Other parts of the 2023 Kia Sorento
39 complaintsElectrical system
38 complaintsEngine
32 complaintsTransmission and drivetrain
22 complaintsForward collision avoidance
14 complaintsBrakes
12 complaintsVehicle speed control
11 complaintsLane departure
10 complaintsSteering
7 complaintsFuel system
6 complaintsExterior lighting
2 complaintsSeats
2 complaints
← All problems reported for the 2023 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology