2023 Kia Sorento Other or unknown Problems
- Complaints
- 40about this part
- Share
- 32%of 126 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 40 complaints about the other or unknown of the 2023 Kia Sorento, 32% of the 126 complaints for this model year. 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driving down the road and the left rear passenger window exploded. Shatters went everywhere all over the passenger in the back. I went online and looked and this is a hugh issue evidently with some Kias. To me this is really serious issues that Kia is completely ignoring. Someone will eventually get seriously injured bi the glass exploding like it does.”
NHTSA complaint #11746681, filed 2026-06“The backup camera on the trunk of the 2023 Kia Sorrento has fallen out. It is attached only by the wires. Apparently, my specific vehicle is not a part of the initial recall; however, the camera has fallen out and is now hanging. I do not feel as though I should be responsible for this repair as it is due to a manufacturing issue.”
NHTSA complaint #11735046, filed 2026-05“While driving, the dashboard lit up with warnings about forward collision, lane departure, lane keeping assistance, breaks, speed etc. that keep cycling through with alarm sounds on the dashboard. I have brought my car to the dealership few times and they reprogram the car but the issue keeps coming back randomly. Seems like a loose connection somewhere. I am afraid of driving when it happens.”
NHTSA complaint #11756297, filed 2026-08“Was driving on Dallas North Toll way when my vehicle lost acceleration. Had to pull over and engine started smoking and lit a flame under the hood. Car is now at Clay Cooley Kia in Irving, TX. Car has been there for over two weeks and I still have no answers or information regarding the plan to fix it. Major dealership delay and all they keep saying is “Waiting on a Kia Engineer to come out but we don't have a date.””
NHTSA complaint #11708410, filed 2026-01“Safety concern. Vehicle suddenly could not maintain highway speed; vehicle unexpectedly decelerated. We were forced to pull over on the shoulder of the freeway. We called 911 and officers came. Officer confirmed being stopped on the shoulder of a major freeway was a very dangerous situation. We had 3 adults and two sleeping children in the car. No warning signals in the vehicle prior to the incident.”
NHTSA complaint #11672374, filed 2025-07Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 33% |
| 2025 | 20 | 26% |
| 2024 | 7 | 16% |
| 2023 | 40 | 32% |
| 2022 | 43 | 22% |
| 2021 | 42 | 16% |
| 2020 | 37 | 26% |
| 2019 | 119 | 27% |
| 2018 | 45 | 18% |
| 2017 | 110 | 14% |
| 2016 | 178 | 14% |
| 2015 | 114 | 15% |
| 2014 | 149 | 15% |
| 2013 | 90 | 9% |
| 2012 | 84 | 10% |
| 2011 | 217 | 14% |
| 2009 | 3 | 5% |
| 2008 | 12 | 6% |
| 2007 | 4 | 3% |
| 2006 | 9 | 4% |
| 2005 | 18 | 6% |
| 2004 | 13 | 6% |
| 2003 | 5 | 2% |
Other parts of the 2023 Kia Sorento
38 complaintsEngine
32 complaintsTransmission and drivetrain
22 complaintsForward collision avoidance
14 complaintsBrakes
12 complaintsVehicle speed control
11 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsLane departure
10 complaintsSteering
7 complaintsFuel system
6 complaintsExterior lighting
2 complaintsSeats
2 complaints
← All problems reported for the 2023 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology