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Other or unknownPart report

2019 Kia Sorento Other or unknown Problems

Complaints
119about this part
Share
27%of 435 total for the year
Median mileage
11,070miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 119 complaints about the other or unknown of the 2019 Kia Sorento, 27% of the 435 complaints for this model year. Where a mileage was given, the median is 11,070 miles. 1 of these say a crash was involved and 7 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Friday on an open street (no bridge or any other external force known) my sunroof basically imploded covering my passenger driver and myself in 1000 of glass pieces. I was lucky there were no subsequent injuries since I slowed down and hit the break and noone crashed into my car”

NHTSA complaint #11299111, filed 2020-01, 11,000 miles

“Carpeting. Gap in the carpeting at the third row. The separation of the carpet was not something we knew about because it was hidden by dealer prep. It was discovered the first time we used the 3rd row for our grand children and were also installing better floor mats.”

NHTSA complaint #11316124, filed 2020-03, 11,070 miles

“While driving on highway, radio on and only connected via bluetooth. The radio screen was flickering and then shut down as if I manually turned off . As this happened the dashboard lights and my headlights shut off. I had to safely pull over and by the time that I did, I couldn't record it for evidence as it rebooted itself. I called right away and had to wait 2 days for appt. This is the 3rd time and rick case Kia in sunrise fl keeps giving me the run around. My battery and alternator is fine. …”

NHTSA complaint #11288150, filed 2019-12, 18,200 miles

“I was driving in a normal freeway, beautiful day, suddenly for not reason my fron windshield got a crack, out of the blue, very scary. I did call Kia right the way, I told them I was driving from la to san francisco on the freeway 5, on vacation for 4 days, what happen, I was afraid the crack continue expanding, they told me to take the car to a dealer & they will take care of it - when I came back after my vacation with the kids, we called went to dealer Kia in glendale, they said was a rock!! …”

NHTSA complaint #11180092, filed 2019-02, 300 miles

“Blind spot warning quits after extended driving in heavy rain. Which I understand but it will not work for a week or so after. Dealer worked on it twice already. Kia tec says this is normal. Find it hard to believe this is normal if, it just stopped working during the rain is one thing, but not to work for a week after is not right. Bought this car because of this safety feature and paid good money for it. The dealer agrees with me and also says its not right ,but Kia does not want to back up this warranty. …”

NHTSA complaint #11165785, filed 2019-01, 5,000 miles

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2026233%
20252026%
2024716%
20234032%
20224322%
20214216%
20203726%
201911927%
20184518%
201711014%
201617814%
201511415%
201414915%
2013909%
20128410%
201121714%
200935%
2008126%
200743%
200694%
2005186%
2004136%
200352%

Other parts of the 2019 Kia Sorento

Engine
160 complaints
Electrical system
68 complaints
Body and structure
56 complaints
Transmission and drivetrain
51 complaints
Fuel system
28 complaints
Exterior lighting
22 complaints
Visibility (wipers, defrost, mirrors)
21 complaints
Forward collision avoidance
18 complaints
Brakes
14 complaints
Engine cooling
14 complaints
Vehicle speed control
14 complaints
Lane departure
12 complaints

← All problems reported for the 2019 Kia Sorento

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology