2019 Kia Sorento Lane departure Problems
- Complaints
- 12about this part
- Share
- 3%of 435 total for the year
- Median mileage
- 10,710miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the lane departure of the 2019 Kia Sorento, 3% of the 435 complaints for this model year. Where a mileage was given, the median is 10,710 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While driving on the interstate highway for a duration of 1 to 3 hours the collision avoidance system faults out, lights a warning on the dash and totally stops functioning. The text warning goes away after a few seconds and a triangular warning light stays on. The system remains inoperable for the balance of the trip. Overnight sometimes the system appears to reset and everything returns to normal and the system again works for 1 - 3 hours then the cycle repeats itself. We are senior citizens and specifically bought this vehicle for this safety feature. …”
NHTSA complaint #11399241, filed 2021-03, 21,350 miles“Infotainment/back up camera failure when reversing and while driving today. Kia corporate has been aware of issue since April 2021 and has yet to resolve to attempt to fully diagnose. Dealership claimed they checked every wiring harness for water exposure due to ongoing water issues from dash. Kia claimed they would work with me during our BBB arbitration and have had zero contact since. Car was manufacturered weeks before current back up camera recall on other 2019 sorentos. Camera in car shows no work was done. …”
NHTSA complaint #11600104, filed 2024-07“Unknown Shortly after purchasing this (6 to 8 weeks) rainwater began collecting and falling into the cabin from the dash area when turning. Not long after this started occuring I began to have issues with the infotainment center or other electrical items in the car sporadically restarting while driving. There was one incident in July 2020 where I called the dealership I purchased this at because we were at the beach in Wisconsin and the car was off. The key was out. The doors were open and the radio would not turn off and the ac was on. I got no response from them. …”
NHTSA complaint #11516068, filed 2023-04“I get an error message on all the forward collision and lane departure system. A mechanic has looked at this and they cannot determine the issue. They say maybe the front cameras are acting up but the car has never been in a accident that would impact the cameras. In addition the drivers mirror will not reset from the reverse setting to drive mode. When driving it needs to be manually adjusted each time in order to see.”
NHTSA complaint #11690362, filed 2025-09“Multifunction front camera unit part number 95740-c6560. Warning lights come on every day. They continue to alert while driving causing issues with attention to the road. The high beams will not work unless the lights are set to on instead of auto. Vehicle was taken to a Kia dealership, and they diagnosed a complete failure on the part. This part operates several of the safety functions of the vehicle. There have been several people who have had this issue.”
NHTSA complaint #11625948, filed 2024-11Related service bulletins
- 10152897Dec 20, 2018TSB - BCW LOGIC IMPROVEMENT FOR DTC C270254 - This bulletin provides the procedure to improve the logic of the Blind Spot Collision Warning (BCW) system on some 2019MY Sorento…
Lane departure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 17% |
| 2025 | 2 | 3% |
| 2023 | 10 | 8% |
| 2022 | 4 | 2% |
| 2021 | 3 | 1% |
| 2020 | 3 | 2% |
| 2019 | 12 | 3% |
| 2018 | 4 | 2% |
| 2017 | 2 | 0% |
| 2016 | 7 | 1% |
| 2014 | 4 | 0% |
Other parts of the 2019 Kia Sorento
160 complaintsOther or unknown
119 complaintsElectrical system
68 complaintsBody and structure
56 complaintsTransmission and drivetrain
51 complaintsFuel system
28 complaintsExterior lighting
22 complaintsVisibility (wipers, defrost, mirrors)
21 complaintsForward collision avoidance
18 complaintsBrakes
14 complaintsEngine cooling
14 complaintsVehicle speed control
14 complaints
← All problems reported for the 2019 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology