2019 Kia Sorento Body and structure Problems
- Complaints
- 56about this part
- Share
- 13%of 434 total for the year
- Median mileage
- 43,500miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 56 complaints about the body and structure of the 2019 Kia Sorento, 13% of the 434 complaints for this model year. Where a mileage was given, the median is 43,500 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driving eastbound on I-66 east of cartharpin road, my Sorento's sunroof exploded. The traffic was light at mid-morning, no construction in the area, smooth pavement, I was going about 65 MPH. Exploding sound, I thought it was a blowout. Discovered large hole in the middle of the sunroof. Previous evening we had driving rain, temp down to about 40 overnight, current weather was sunny, 45-50 degrees. Car was leased new, has about 22k miles.”
NHTSA complaint #11321099, filed 2020-04, 22,000 miles“The paint is peeling off the roof and front of vehicle. The car is (2019) out of the 3\36 warranty and the dealer says there is nothing they can do to help me. I asked the service writer if this is a common problem with these vehicles. His comment was what color is your car (it is white) he said the white cars are having a major problem with paint peeling.”
NHTSA complaint #11721307, filed 2026-03“I have a 2019 Kia Sorento that the paint is pealing all the way down to the metal on the roof and the hood of the car. I am past my 3 year 36K mile warranty and I've been to the dealership and they have told me there is nothing they can do for me. I have taken care of my car and kept up with all the maintenance.”
NHTSA complaint #11720258, filed 2026-02“Vehicle had water falling from dash while turning. Sizzling/Hissing noise with water sloshing around in dash area. Asked by dealer where do you keep it parked I asked them where they kept it parked back because it was purchased 8/15/2019 and began making the noises in early october when we got rain. Vehicle given back from the dealership with excessively wet carpet and smelling of mold and fish flies.”
NHTSA complaint #11598724, filed 2024-07“My Kia Sorrento Snow White Paint Peeling Chipping Flaking. Rapid peeling of paint. Delamination. My Kia is just a little over three years old. Should not be peeling. This is my second kia. My older one same color no paint issues even after 6 years. Paint is bubbling in some areas and seems like a manufacturer faulty paint job. Paint is coming off in big flakes on doors sides, around windshield and rear hatch area.”
NHTSA complaint #11528101, filed 2023-06Related service bulletins
- 11034003Jun 8, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include…
- 11028908Feb 19, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include…
- 11026825Dec 18, 2025TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a…
- 11026980Dec 17, 2025CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software…
- 10201529Sep 13, 2021TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 17% |
| 2025 | 1 | 1% |
| 2024 | 7 | 16% |
| 2023 | 2 | 2% |
| 2022 | 1 | 1% |
| 2021 | 5 | 2% |
| 2019 | 56 | 13% |
| 2018 | 9 | 4% |
| 2017 | 17 | 2% |
| 2016 | 111 | 9% |
| 2015 | 100 | 13% |
| 2014 | 160 | 16% |
| 2013 | 91 | 9% |
| 2012 | 35 | 4% |
| 2011 | 268 | 18% |
| 2009 | 1 | 2% |
| 2008 | 2 | 1% |
| 2007 | 9 | 6% |
| 2006 | 7 | 3% |
| 2005 | 14 | 5% |
| 2004 | 28 | 13% |
| 2003 | 12 | 4% |
Other parts of the 2019 Kia Sorento
159 complaintsOther or unknown
119 complaintsElectrical system
68 complaintsTransmission and drivetrain
51 complaintsFuel system
28 complaintsExterior lighting
22 complaintsVisibility (wipers, defrost, mirrors)
21 complaintsForward collision avoidance
18 complaintsBrakes
14 complaintsEngine cooling
14 complaintsVehicle speed control
14 complaintsLane departure
12 complaints
← All problems reported for the 2019 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology