2013 Kia Sorento Body and structure Problems
- Complaints
- 91about this part
- Share
- 9%of 983 total for the year
- Median mileage
- 61,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 91 complaints about the body and structure of the 2013 Kia Sorento, 9% of the 983 complaints for this model year. Where a mileage was given, the median is 61,000 miles. 1 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have a 2013 Kia Sorento with paint issues. The paint started chipping after a few years, not fading but chipping off. The areas affected are the front door panels, hood and roof. My daughter has a newer Kia Sorento and the paint on her vehicle is chipping in the same areas.”
NHTSA complaint #11372313, filed 2020-10, 67,000 miles“My car has 2 door handles that have fallen off. One right after another. This is also something I see frequently on other Kia sorentos I pass on the road so obviously this is a common occurrence and it needs to be fixed. I did not pay for a car to have to stick my arm through and around to the other door to open it, that's ridiculous. Also, the car was in park in the drive way at my parents house, it wasn't even turned on, the keys weren't even in it.”
NHTSA complaint #11220983, filed 2019-06, 55,000 miles“We were westbound on us 60 in tempe az. When the sunroof imploded scattering glass on vehicles behind us. Lucky for us the inside shade was closed preventing the glass from coming inside. The outside temp. Was 73 the A/C was set at 70 speed was 65 MPH.I contacted the Kia dealer who said they were unaware of any problems that Kia was having with the sunroofs.”
NHTSA complaint #10553341, filed 2013-11, 2,600 miles“I bought my used 2013 Sorento in pearl white in 2016 with no paint chipping. By 2017, my paint started chipping above the top of my windshield. Over the next few years up until now the paint has been continuously chipping all around my windshield and some on my hood as well. I know there are numerous other kias with this same issue. I don't understand how it is not a recall. It is not normal wear and tear. The paint is so badly chipped it's worse than all of my previous cars that were many years older. Such a disappointment with the first new car I ever bought.”
NHTSA complaint #11413502, filed 2021-04, 60,000 miles“Takata recall on back locks. Lock jammed on back door. Door will not unlock from inside or out.. Having problems with Kia dealership honoring a recall that I thin should include my vehicle. There was a recall for front locks a couple of years ago that was repaired. Now the back locks on the back door is doing the same thing. This is a danger to my grandchildren who sits in the back of my car. The air bag light is also malfunctioning. I have asked Kia check the air bag, but told my VIN number is not on the list. And that my locks are not on the recall list. …”
NHTSA complaint #11164659, filed 2019-01, 106,000 milesRelated service bulletins
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- 11026980Dec 17, 2025CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software…
- 10201529Sep 13, 2021TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this…
- 10173247Mar 26, 2020TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System…
- 10109817Feb 28, 2017TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional…
- 10109878Dec 8, 2016SC141 - SORENTO OWNER LETTER - Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to apply additional anti-corrosion material to the…
- 10109874Dec 6, 2016TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional…
- 10109877Dec 5, 2016Questions and answers for voluntary service campaign sc141 ? Underbody ? Additional anti-corrosion treatment
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 17% |
| 2025 | 1 | 1% |
| 2024 | 7 | 16% |
| 2023 | 2 | 2% |
| 2022 | 1 | 1% |
| 2021 | 5 | 2% |
| 2019 | 56 | 13% |
| 2018 | 9 | 4% |
| 2017 | 17 | 2% |
| 2016 | 111 | 9% |
| 2015 | 100 | 13% |
| 2014 | 160 | 16% |
| 2013 | 91 | 9% |
| 2012 | 35 | 4% |
| 2011 | 268 | 18% |
| 2009 | 1 | 2% |
| 2008 | 2 | 1% |
| 2007 | 9 | 6% |
| 2006 | 7 | 3% |
| 2005 | 14 | 5% |
| 2004 | 28 | 13% |
| 2003 | 12 | 4% |
Other parts of the 2013 Kia Sorento
498 complaintsElectrical system
116 complaintsOther or unknown
90 complaintsBrakes
88 complaintsExterior lighting
70 complaintsTransmission and drivetrain
69 complaintsAir bags
60 complaintsFuel system
38 complaintsSeats
33 complaintsVisibility (wipers, defrost, mirrors)
31 complaintsVehicle speed control
25 complaintsSteering
22 complaints
← All problems reported for the 2013 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology