2014 Kia Sorento Body and structure Problems
- Complaints
- 160about this part
- Share
- 16%of 988 total for the year
- Median mileage
- 72,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 160 complaints about the body and structure of the 2014 Kia Sorento, 16% of the 988 complaints for this model year. Where a mileage was given, the median is 72,000 miles. 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The paint on the right side of windshield started peeling off. I was able to stop one small spot from spreading by using the Kia paint pen, but another area opened up. Wind from highway driving has started taking off much larger areas of paint. My car is kept in a garage so weather damage is not the cause.”
NHTSA complaint #11352996, filed 2020-09, 88,766 miles“The paint is delaminating and quickly chipping away in multiple areas of the car, but started on the windshield pillar. The body shop informed me they had seen this exact thing on other Kia sorentos and suggested I contact Kia. They estimated $2,700 to repaint. My body color is pearl white.”
NHTSA complaint #11361654, filed 2020-09, 80,000 miles“Pearl pain is peeling and chipping. Went thru car wash and it chipped hood car wash paid for it to be repaired. Then on 9/15/20 it was raining and the rain chipped the paint on the door frame. Nothing hit it or damaged it I was driving but the rain peeled my paint. That's when I decided to do some research because there is no reason why my paint should chip like that and found out that the paint is faulty. …”
NHTSA complaint #11361229, filed 2020-09, 72,000 miles“My 2014 Kia Sorento, with pearl white paint, started having paint chip above windshield in summer of 2019, we were given a tube of paint to stop further spreading, then in december 2020, area above windshield started to spread, and area on left side of car started to chip”
NHTSA complaint #11386092, filed 2021-01, 90,987 miles“Paint on our 2014 white Sorento peeled off both a pillars and the roof and we had to get the top half of the car repainted. Paint peeled all the way down to the bare metal picture I provided only got worse from there and peeled all the way up.”
NHTSA complaint #11407960, filed 2021-04, 90,000 milesRelated service bulletins
- 11034003Jun 8, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include…
- 11028908Feb 19, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include…
- 11026825Dec 18, 2025TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a…
- 11026980Dec 17, 2025CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software…
- 10201529Sep 13, 2021TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this…
- 10173247Mar 26, 2020TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System…
- 10109831Apr 10, 2017TSB: BACKUP WARNING SYSTEM MALFUNCTION - This bulletin provides the procedure to replace ALL four (4) backup warning sensors on some 2014MY Sorento (XMa) vehicles, produced from…
- 10109817Feb 28, 2017TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional…
- 10109878Dec 8, 2016SC141 - SORENTO OWNER LETTER - Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to apply additional anti-corrosion material to the…
- 10109874Dec 6, 2016TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 17% |
| 2025 | 1 | 1% |
| 2024 | 7 | 16% |
| 2023 | 2 | 2% |
| 2022 | 1 | 1% |
| 2021 | 5 | 2% |
| 2019 | 56 | 13% |
| 2018 | 9 | 4% |
| 2017 | 17 | 2% |
| 2016 | 111 | 9% |
| 2015 | 100 | 13% |
| 2014 | 160 | 16% |
| 2013 | 91 | 9% |
| 2012 | 35 | 4% |
| 2011 | 268 | 18% |
| 2009 | 1 | 2% |
| 2008 | 2 | 1% |
| 2007 | 9 | 6% |
| 2006 | 7 | 3% |
| 2005 | 14 | 5% |
| 2004 | 28 | 13% |
| 2003 | 12 | 4% |
Other parts of the 2014 Kia Sorento
388 complaintsElectrical system
153 complaintsOther or unknown
149 complaintsExterior lighting
86 complaintsBrakes
84 complaintsTransmission and drivetrain
72 complaintsAir bags
51 complaintsFuel system
50 complaintsSteering
35 complaintsVehicle speed control
31 complaintsVisibility (wipers, defrost, mirrors)
27 complaintsEngine cooling
22 complaints
← All problems reported for the 2014 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology