2017 Kia Sorento Body and structure Problems
- Complaints
- 17about this part
- Share
- 2%of 808 total for the year
- Median mileage
- 44,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 17 complaints about the body and structure of the 2017 Kia Sorento, 2% of the 808 complaints for this model year. Where a mileage was given, the median is 44,000 miles. 2 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My panoramic sunroof exploded while I was driving on the interstate for no apparent reason. No impact; I saw nothing, witnesses behind me say nothing hit me, I wasn't under an overpass, I wasn't following anyone closely. Driving straight at about 75mph.”
NHTSA complaint #11300709, filed 2020-01, 44,000 miles“Automatic rear liftgate closed on my hand and did not release. Sensors did not activate. Car was parked on a deserted residential street, engine was not running.I could not reach hatch to open the door. Fortunately, I had someone with me. I had to seek medical services and physical therapy. Hand injury will result in lifelong discomfort. Kia was notified as was my auto insurance company. I was advised to get a safety check at the dealership, but because of the pandemic I am isolating and avoiding exposures.”
NHTSA complaint #11403353, filed 2021-03, 30,000 miles“I own a 2017 Kia Sorento and experienced an exploding sunroof while driving no more than 20 MPH on 1/4/19. I was turning right from a side road onto a larger main road and just starting to accelerate when I heard a loud bang. I though my car backfired. As I looked towards the back of the car, I saw pieces of glass on the back seat and realized that my panoramic sunroof had exploded upwards there are large pieces of glass angled upward, with stress fractures all along the edges.”
NHTSA complaint #11171045, filed 2019-01, 1 miles“I was stopped at a red light on a city street and struck head on by another vehicle. The damage is shown below in the uploaded image. My airbags did not deploy.”
NHTSA complaint #11243358, filed 2019-08, 65,000 miles“I was t boned while driving aprox 25 30 non of my air bags deployed and to bolts holding the door had the head shear off while bolts were still stuck in door frame”
NHTSA complaint #11568787, filed 2024-01Related service bulletins
- 11034003Jun 8, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include…
- 11028908Feb 19, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include…
- 11026825Dec 18, 2025TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a…
- 11026980Dec 17, 2025CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software…
- 10201529Sep 13, 2021TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this…
- 10191641Apr 19, 2021Tsb_bod169_r2_closed: technical service bulletin closed
- 10154666Feb 4, 2019TSB: DRIVER?S DOOR MODULE LOGIC IMPROVEMENT - This bulletin provides the procedure to improve the logic of the Driver?s Door Module (DDM) on some 2017-2018MY Sorento (UMa)…
- 10147429Oct 17, 2018PITSTOP: BODY CONTROL MODULE (BCM) PART NUMBER CHANGE - This Pitstop provides information regarding a change made to the software logic of the service part replacement Body…
- 10147428Oct 3, 2018PITSTOP: BODY CONTROL MODULE (BCM) PART NUMBER CHANGE - This Pitstop provides information regarding a part number change for the 2017MY Sorento (UMa) vehicle?s Body Control…
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 17% |
| 2025 | 1 | 1% |
| 2024 | 7 | 16% |
| 2023 | 2 | 2% |
| 2022 | 1 | 1% |
| 2021 | 5 | 2% |
| 2019 | 56 | 13% |
| 2018 | 9 | 4% |
| 2017 | 17 | 2% |
| 2016 | 111 | 9% |
| 2015 | 100 | 13% |
| 2014 | 160 | 16% |
| 2013 | 91 | 9% |
| 2012 | 35 | 4% |
| 2011 | 268 | 18% |
| 2009 | 1 | 2% |
| 2008 | 2 | 1% |
| 2007 | 9 | 6% |
| 2006 | 7 | 3% |
| 2005 | 14 | 5% |
| 2004 | 28 | 13% |
| 2003 | 12 | 4% |
Other parts of the 2017 Kia Sorento
387 complaintsExterior lighting
125 complaintsOther or unknown
110 complaintsElectrical system
97 complaintsSteering
97 complaintsFuel system
49 complaintsTransmission and drivetrain
37 complaintsEngine cooling
27 complaintsBrakes
23 complaintsVehicle speed control
21 complaintsAir bags
14 complaintsForward collision avoidance
12 complaints
← All problems reported for the 2017 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology