2015 Kia Sorento Body and structure Problems
- Complaints
- 100about this part
- Share
- 13%of 755 total for the year
- Median mileage
- 60,000miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 100 complaints about the body and structure of the 2015 Kia Sorento, 13% of the 755 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 3 of these say a crash was involved and 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I noticed my 2015 Kia Sorento with white pearl paint is chipping and coming off in several places. I have fixed a few with yhe Kia white pearl touch up paint. I noticed today three more areas that are chipping. Two above the windshield and one large chipping area on the hood. The chip on the hood looks like it is bubbling up. This is not rock damage.”
NHTSA complaint #11404064, filed 2021-03, 71,112 miles“I have a 2015 Kia Sorento white pearl finish. Paint started chipping on it last year and just noticed a few weeks ago after washing it that chunks of paint started coming off above the windshield and on the hood. I had just fixed chipping above the windshield a week prior.”
NHTSA complaint #11405700, filed 2021-03, 71,200 miles“The Kia paint on my white pearl Kia Sorento has been peeling and rusting. This has been going on since 2017 and beginning at about 40k miles. I can't believe how many other white kias are doing the same thing. The patches are getting worse and peeling in big chunks now. My car is only 5 years old and told by Kia this is not covered. I am disappointed in Kia for not taking fault on clearly cheap paint placed on all white pearl kias.”
NHTSA complaint #11385194, filed 2020-12, 40,000 miles“While I was driving on the highway in the rain, I noticed small objects hitting my windshield. Once the vehicle was parked I noticed there were several points on the body of my car that the paint start peeling. No rocks or other objects were hit during the drive just faulty paint (Kia Sorento 2015 pearl white) on the body of the car. It has since become worse in these areas with rust starting to form in certain spots and continues to hit the windshield during driving.”
NHTSA complaint #11414449, filed 2021-04, 138,000 miles“Our 2015 Kia Sorento lx with touring package was parked in our driveway when the tailgate window exploded and shattered all over the driveway. Fortunately no one was in or next to it at the time. Vehicle is back at fucilla Kia dealership for repair. It is only one week since we picked up the brand new car and it is already in the shop for repair...not a good omen and we are not happy.”
NHTSA complaint #10596586, filed 2014-06, 84 milesRelated service bulletins
- 11034003Jun 8, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include…
- 11028908Feb 19, 2026TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include…
- 11026825Dec 18, 2025TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a…
- 11026980Dec 17, 2025CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software…
- 10201529Sep 13, 2021TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this…
- 10173247Mar 26, 2020TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System…
- 10091948Mar 17, 2016This bulletin provides the procedure to replace the exterior door handle trim cap of some 2015-2015 my sorento (xma) vehicles, produced from october 1, 2013 through may 14, 2014…
- 10089462Mar 17, 2016Combined tsb /service action: exterior rear door handle trim cap(s) replacement (sa 200) - this bulletin provides the procedure to replace the exterior door handle trim cap of…
- 10109664Jun 4, 2014TSB: SERVICE ACTION: PAINT PEELING OFF DOOR PANELS (SA166) - This bulletin provides information related to an inspection of the door panels on some 2015MY Sorento (XMa) vehicles…
- 10060134May 1, 2014Summary to be provided on a future date.
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 1 | 17% |
| 2025 | 1 | 1% |
| 2024 | 7 | 16% |
| 2023 | 2 | 2% |
| 2022 | 1 | 1% |
| 2021 | 5 | 2% |
| 2019 | 56 | 13% |
| 2018 | 9 | 4% |
| 2017 | 17 | 2% |
| 2016 | 111 | 9% |
| 2015 | 100 | 13% |
| 2014 | 160 | 16% |
| 2013 | 91 | 9% |
| 2012 | 35 | 4% |
| 2011 | 268 | 18% |
| 2009 | 1 | 2% |
| 2008 | 2 | 1% |
| 2007 | 9 | 6% |
| 2006 | 7 | 3% |
| 2005 | 14 | 5% |
| 2004 | 28 | 13% |
| 2003 | 12 | 4% |
Other parts of the 2015 Kia Sorento
363 complaintsOther or unknown
114 complaintsExterior lighting
91 complaintsElectrical system
58 complaintsTransmission and drivetrain
42 complaintsBrakes
37 complaintsSteering
33 complaintsFuel system
31 complaintsAir bags
30 complaintsVehicle speed control
22 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsElectronic stability control
8 complaints
← All problems reported for the 2015 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology