2019 Kia Sorento Visibility (wipers, defrost, mirrors) Problems

“Driving eastbound on I-66 east of cartharpin road, my Sorento's sunroof exploded. The traffic was light at mid-morning, no construction in the area, smooth pavement, I was going about 65 MPH. Exploding sound, I thought it was a blowout. Discovered large hole in the middle of the sunroof. Previous evening we had driving rain, temp down to about 40 overnight, current weather was sunny, 45-50 degrees. Car was leased new, has about 22k miles.”

“Within on week of purchasing my new Kia Sorento, I experienced a windshield crack that spread quickly across the windshield within 24 hours. The windshield should be built better. I've never had such an issue with other makes from previous cars. I had purchased the platinum protection plan but was told it would not cover. I called the dealership at which I purchased the car for help only to be given the run around being transferred to multiple departments. The crack spread from the bottom left corner across the middle of the windshield in my line of sight making it difficult to clearly see. …”

“The rear camera picture has become foggy and I can't see what is behind me. There is a NHTSA campaign id 23v639000 for this problem. It covers the 2019 Kia Sorento (which is my vehicle) but Kia says my particular VIN number is not included in the recall. Kia needs to expand this recall to include additional VIN numbers including mine.”

“As I was merging off of a ramp onto the expressway my sunroof exploded causing glass to go everywhere almost causing me to crash the vehicle. No cars were present around me to kick up debris to hit the vehicle, and there were no potholes or anything for me to hit.”

“backup camera and infotainment screens failed while driving 4/7/2023. As a result this makes hands free phone usage unavailable as required by michigan law. This is also a safety concern due to distracting the driver. failed 4/1/2023 as well. i was instructed by kia to record the issues per my invoice from dealership when they had vehicle for 27 days in 2022 Kia has been aware of issue since April 2021. Has yet to resolve the issue. Refuses to respond since 2022”