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Exterior lightingPart report

2019 Kia Sorento Exterior lighting Problems

Complaints
22about this part
Share
5%of 435 total for the year
Median mileage
8,500miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 22 complaints about the exterior lighting of the 2019 Kia Sorento, 5% of the 435 complaints for this model year. Where a mileage was given, the median is 8,500 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The automatic lights on low beam are aimed too high and are blinding at night. Every car that passes me at night flashes their high beam lights at me; even a state trooper flashed his lights at me and blue lights, he didn't pull me over. I feel bad driving this vehicle at night, people are thinking I'm rude for driving with my high beams on, when I'm using my low beams. The high beams on this vehicle offer no additional lighting of the road, but they do light up the tops of trees very well. …”

NHTSA complaint #11181734, filed 2019-02, 1,300 miles

“While driving on highway, radio on and only connected via bluetooth. The radio screen was flickering and then shut down as if I manually turned off . As this happened the dashboard lights and my headlights shut off. I had to safely pull over and by the time that I did, I couldn't record it for evidence as it rebooted itself. I called right away and had to wait 2 days for appt. This is the 3rd time and rick case Kia in sunrise fl keeps giving me the run around. My battery and alternator is fine. …”

NHTSA complaint #11288150, filed 2019-12, 18,200 miles

“The headlights have two weird shapes at the top line of the headlights. These shapes interfere with the clear driver view at night. This is dangerous and must be rectified immediately.”

NHTSA complaint #11283048, filed 2019-11, 327 miles

“At night time when the vehicle head lamps are on, there are two triangular shaped objects that are shadowed from part of the head lamp housing. These project into the distance and are an obstruction and make the driver dizzy and it appears as though there is something ahead that you may hit. These shapes also move from side to side as you drive around bends in the road making it even worse and making the driver and the passengers dizzy. It is extremely dangerous and will likely cause an accident. The car is not drivable at night due to this flaw in the design. …”

NHTSA complaint #11111999, filed 2018-07, 27 miles

“When driving at night, the headlights appear to be pointed excessively in a down direction leaving me with a dark shadowy area within my line of eyesight. Headlights checked at dealership and reported back as no issues. My Kia owners manual states in chapter 4 page 129 that the headlight beam levels are automatically adjusted depending on the number of passengers and weight in the trunk and other driving conditions. Also advises to contact Kia dealership with any issues. Done! …”

NHTSA complaint #11437348, filed 2021-10

Related service bulletins

Exterior lighting: other model years

YearComplaintsShare of year
202523%
202425%
202322%
202221%
202131%
202054%
2019225%
20184116%
201712515%
2016675%
20159112%
2014869%
2013707%
2012607%
20111027%
200912%
2008136%
2007128%
20065623%
20055317%
2004146%
2003165%

Other parts of the 2019 Kia Sorento

Engine
160 complaints
Other or unknown
119 complaints
Electrical system
68 complaints
Body and structure
56 complaints
Transmission and drivetrain
51 complaints
Fuel system
28 complaints
Visibility (wipers, defrost, mirrors)
21 complaints
Forward collision avoidance
18 complaints
Brakes
14 complaints
Engine cooling
14 complaints
Vehicle speed control
14 complaints
Lane departure
12 complaints

← All problems reported for the 2019 Kia Sorento

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology