2020 Kia Sorento Exterior lighting Problems
- Complaints
- 5about this part
- Share
- 4%of 140 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the exterior lighting of the 2020 Kia Sorento, 4% of the 140 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“1) The headlights went out along with the rear taillights. 2) Could have caused a crash. 3) No. 4)No. 5) No. Someone had to tell me the break lights were out and then we noticed that the headlights were also out as well. We notified the kia dealership of the problems and were told that a diagnostic of the problem would cost $150 plus repairs.”
NHTSA complaint #11636996, filed 2025-01“the car the engine wast the oil in 1 week that every weeks it has problem in the ring of the engine , we just buy the car they tell us it has it had guarantee talking to the bank and the where I buy the car it don't show . it has a bad smell of wet and burnt oil ..”
NHTSA complaint #11696904, filed 2025-11“My headlights went out completely and without warning on a dark highway. No brights or even the orange running lights. Not even the front hazard lights would go on. There was no warning until after they went out. I pulled over as best I could but there was very little shoulder and semi trucks speeding past me at 70 mph about a foot away from my car. There was a ditch about a foot to the right. I stayed in my car and turned the interior lights on until after highway patrol officer escorted me to a safe turn off. Thankfully my rear hazard lights were working. …”
NHTSA complaint #11694133, filed 2025-10“This morning, I had the software upgrade patch applied to my 2020 Kia Sorento that was supposed to fix the potential theft issue. After that service appointment, I started a 2 hour road trip. We stopped for gas and when we went into the store, I noticed that my car was not sounding the horn when I hit the key FOB twice like normal. I went back to the car and saw that the car was in fact not locked. I was able to lock the car manually, but had I not paid attention, someone could have snuck into my unlocked car. Later in the roadtrip, I needed to clean my windshield using wiperfluid and wipers. …”
NHTSA complaint #11520786, filed 2023-05“The contact owns a 2020 Kia Sorento. The contact stated that while driving at an undisclosed speed, the headlights became inoperable. The blinkers and the radio were inoperable for several seconds before returning to normal function. The contact stated that the failure had occurred several times while the contact and the contact's wife were driving the vehicle. The contact stated the failure was a major safety hazard, especially while driving at night. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. …”
NHTSA complaint #11695305, filed 2025-10Related service bulletins
- 10201529Sep 13, 2021TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this…
Exterior lighting: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 3% |
| 2024 | 2 | 5% |
| 2023 | 2 | 2% |
| 2022 | 2 | 1% |
| 2021 | 3 | 1% |
| 2020 | 5 | 4% |
| 2019 | 22 | 5% |
| 2018 | 41 | 16% |
| 2017 | 125 | 15% |
| 2016 | 67 | 5% |
| 2015 | 91 | 12% |
| 2014 | 86 | 9% |
| 2013 | 70 | 7% |
| 2012 | 60 | 7% |
| 2011 | 102 | 7% |
| 2009 | 1 | 2% |
| 2008 | 13 | 6% |
| 2007 | 12 | 8% |
| 2006 | 56 | 23% |
| 2005 | 53 | 17% |
| 2004 | 14 | 6% |
| 2003 | 16 | 5% |
Other parts of the 2020 Kia Sorento
67 complaintsOther or unknown
37 complaintsElectrical system
20 complaintsTransmission and drivetrain
18 complaintsFuel system
10 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsBrakes
5 complaintsVehicle speed control
5 complaintsAir bags
4 complaintsForward collision avoidance
4 complaintsSteering
4 complaintsEngine cooling
3 complaints
← All problems reported for the 2020 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology