2020 Kia Sorento Fuel system Problems
- Complaints
- 10about this part
- Share
- 7%of 140 total for the year
- Median mileage
- 17,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the fuel system of the 2020 Kia Sorento, 7% of the 140 complaints for this model year. Where a mileage was given, the median is 17,500 miles. 1 of these say a crash was involved and 2 a fire, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My car stalled as I started to drive. As I started to park again it shut down. I waited a few minutes and it started again. My intention is to get it to the dealership asap.”
NHTSA complaint #11414892, filed 2021-05, 17,500 miles“Driving at highway speed, the vehicle began to make a loud rattling noise that came from under the vehicle. A passerby pulled even with my car and began frantically gesturing. After a few seconds of confusion, me daughter said the she thought the man was saying it's on fire. We pulled over to the shoulder of the road, exited quickly and realized there was fire visible in the engine area, seen through the grill. A good samaritan attempted to suppress the fire with an exstinguisher but moments later, it was fully engulfed.”
NHTSA complaint #11767149, filed 2026-09“While driving on freeway, approximately 70mph, on my way to work, I all of a sudden without warning was unable to control my vehicle with the steering wheel. Somehow I seemed to have lost control of the steering wheel and the vehicle spun around. I could have collided with another vehicle or could have been hit by oncoming traffic, but thankfully I was not near to any other vehicles at the time of incident. I was unable to drive it afterwards as the entire back left wheel was completely detached. I had to get the vehicle towed back to my house then eventually to Kia. …”
NHTSA complaint #11535395, filed 2023-07“The engine light consistently comes on and off. When you go to diagnose problem it would read- because the engine light would stay on. Two mechanics looked at it, and are saying it’s a failing fuel pump. And it’s not working correctly. The car just shut off and stopped working while exiting a busy freeway. Just cut off in the middle of the exit/road.”
NHTSA complaint #11600830, filed 2024-07“Check engine light came on indicating a problem with cylinder 4(P0304). Replaced all spark plugs and coil pack to no avail. Car still struggles to accelerate even though light has went out. Especially noticeable at higher speeds.”
NHTSA complaint #11717128, filed 2026-02Related service bulletins
- 11016063Mar 27, 2025TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information…
- 11008051Sep 21, 2024TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information…
- 11000349May 25, 2024WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY034) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to…
- 11000356May 23, 2024TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - his bulletin provides information associated with the ‘Warranty Extension…
- 11000310May 23, 2024WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY034) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty…
- 11000309May 23, 2024WARRANTY EXTENSION CAMPAIGN: DEALER PARTS & SERVICE MANAGERS MEMO (WTY034) - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the…
- 11000308May 23, 2024WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY034) - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty…
Fuel system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 4 | 5% |
| 2024 | 2 | 5% |
| 2023 | 6 | 5% |
| 2022 | 14 | 7% |
| 2021 | 24 | 9% |
| 2020 | 10 | 7% |
| 2019 | 28 | 6% |
| 2018 | 13 | 5% |
| 2017 | 49 | 6% |
| 2016 | 57 | 5% |
| 2015 | 31 | 4% |
| 2014 | 50 | 5% |
| 2013 | 38 | 4% |
| 2012 | 39 | 4% |
| 2011 | 19 | 1% |
| 2008 | 5 | 2% |
| 2007 | 2 | 1% |
| 2006 | 12 | 5% |
| 2005 | 12 | 4% |
| 2004 | 14 | 6% |
| 2003 | 77 | 25% |
Other parts of the 2020 Kia Sorento
67 complaintsOther or unknown
37 complaintsElectrical system
20 complaintsTransmission and drivetrain
18 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsBrakes
5 complaintsExterior lighting
5 complaintsVehicle speed control
5 complaintsAir bags
4 complaintsForward collision avoidance
4 complaintsSteering
4 complaintsEngine cooling
3 complaints
← All problems reported for the 2020 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology