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Air bagsPart report

2020 Kia Sorento Air bags Problems

Complaints
4about this part
Share
3%of 140 total for the year
Median mileage
23,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the air bags of the 2020 Kia Sorento, 3% of the 140 complaints for this model year. Where a mileage was given, the median is 23,000 miles. 2 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Driving on highway at 65, traction control light, airbag light, parking light, bcw warning, all came in at the same time. I was able to pull off to the side and re start engine to clear the lights. As soon as I got up to 40 lights one by one flickered on until up to highway speed and then all flickered and dash dings. Two independent shops ran diagnostics and noted that only battery was dead. Replaced battery and the lights came back immediately.”

NHTSA complaint #11749809, filed 2026-07

“The contact owns a 2020 Kia Sorento. The contact stated that the front passenger’s side air bag warning light remained illuminated while an occupant was seated in the front passenger’s seat. The dealer was notified of the failure and informed the contact that there were no recalls or warranty associated with the vehicle failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 9,000.”

NHTSA complaint #11761097, filed 2026-08, 9,000 miles

“The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 65-70 mph when another vehicle swerved in front causing them to rear-end the vehicle in front. The air bags did not deploy. The contact's vehicle, as well as, the other vehicle had been damaged. The contact sustained injuies to her head, neck, and back. The contact had a passenger in the vehicle who sustained abdomen and neck injuries. Medical attention was needed. A police report was filed. The vehicle was towed however it had not been decided if the vehicle was totaled. …”

NHTSA complaint #11481124, filed 2022-08, 37,000 miles

Air bags: other model years

YearComplaintsShare of year
202545%
202425%
202211%
202142%
202043%
201951%
2018104%
2017142%
2016181%
2015304%
2014515%
2013606%
2012819%
201118312%
20092138%
20086630%
20075838%
2006198%
20054314%
2004146%
20033010%

Other parts of the 2020 Kia Sorento

Engine
67 complaints
Other or unknown
37 complaints
Electrical system
20 complaints
Transmission and drivetrain
18 complaints
Fuel system
10 complaints
Visibility (wipers, defrost, mirrors)
6 complaints
Brakes
5 complaints
Exterior lighting
5 complaints
Vehicle speed control
5 complaints
Forward collision avoidance
4 complaints
Steering
4 complaints
Engine cooling
3 complaints

← All problems reported for the 2020 Kia Sorento

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology