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SteeringPart report

2020 Kia Sorento Steering Problems

Complaints
4about this part
Share
3%of 140 total for the year
Median mileage
18,250miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 4 complaints about the steering of the 2020 Kia Sorento, 3% of the 140 complaints for this model year. Where a mileage was given, the median is 18,250 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My car stalled as I started to drive. As I started to park again it shut down. I waited a few minutes and it started again. My intention is to get it to the dealership asap.”

NHTSA complaint #11414892, filed 2021-05, 17,500 miles

“Unknown. There is a rattling noise coming from behind the steering wheel. I have it on video on 2 different occasions. I took my vehicle to a Kia dealer and had it looked at they cannot figure out the issue or hear it. It comes and goes and happens when I accelerate. I spoke to Kia customer service and they advised me to make a complaint on here.”

NHTSA complaint #11484070, filed 2022-09

“The contact owns a 2020 Kia Sorento. The contact stated that while driving 30 MPH with her daughter and parents in the vehicle, an abnormal squeaking sound was heard emanating from the steering wheel. No warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but the repair was delayed because the manufacturer required information from the dealer, while the dealer claimed to be waiting for a response from the manufacturer. …”

NHTSA complaint #11749302, filed 2026-07, 19,000 miles

Related service bulletins

Steering: other model years

YearComplaintsShare of year
202523%
202425%
202376%
2022105%
202162%
202043%
2019113%
20182610%
20179712%
2016816%
2015334%
2014354%
2013222%
2012202%
2011533%
200852%
200732%
20063314%
20053913%
20042411%
20033110%

Other parts of the 2020 Kia Sorento

Engine
67 complaints
Other or unknown
37 complaints
Electrical system
20 complaints
Transmission and drivetrain
18 complaints
Fuel system
10 complaints
Visibility (wipers, defrost, mirrors)
6 complaints
Brakes
5 complaints
Exterior lighting
5 complaints
Vehicle speed control
5 complaints
Air bags
4 complaints
Forward collision avoidance
4 complaints
Engine cooling
3 complaints

← All problems reported for the 2020 Kia Sorento

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology