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Other or unknownPart report

2021 Kia Sorento Other or unknown Problems

Complaints
42about this part
Share
16%of 255 total for the year
Median mileage
10,270miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 42 complaints about the other or unknown of the 2021 Kia Sorento, 16% of the 255 complaints for this model year. Where a mileage was given, the median is 10,270 miles. 1 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Had car for 5 days and windshield is cracked on passenger side no indication of anything hitting windshield. Didn't notice tell after being home and showing friends the new car”

NHTSA complaint #11394923, filed 2021-02, 540 miles

“While driving my 2021 Kia Sorento, the electronic power steering suddenly failed/intermittently cut out while the vehicle was in motion. The steering wheel became extremely stiff and difficult to turn, making the vehicle very hard to control and creating a serious risk of a crash. I had to muscle the wheel to get out of traffic turn the vehicle off and on several times before steering worked again. …”

NHTSA complaint #11765555, filed 2026-09

“My vehicle was in my garage and I noticed a crack in my windshield. Nothing hit my windshield and there are no knicks in the glass. The crack starts all the way at the top of the windshield and the crack is spreading very quickly. I bought this vehicle used on 7/12/22 and I only put 789 miles on it since purchasing it.”

NHTSA complaint #11487524, filed 2022-10

“I was driving on the highway, and all of the sudden the car started losing power, it would not respond to the accelerator pedal. It slowed down to 10-15 mph and would not go faster. I was lucky that the drivers behind me were able to slow their cars without hitting me.”

NHTSA complaint #11640072, filed 2025-02

“Unknown. I was driving down the express way, when I heard a big bang. Glass all through my car. I looked up and noticed that my sunroof had exploded. This is very dangerous and really scary while doing 70+ down the freeway! Something needs to be done. Doesn't seem like kia warranties their glass and insurance companies want to charge the deductible for something that wasn't even anyone's fault.”

NHTSA complaint #11466972, filed 2022-06

Other or unknown: other model years

YearComplaintsShare of year
2026233%
20252026%
2024614%
20233931%
20224322%
20214216%
20203726%
201911927%
20184518%
201711014%
201617814%
201511415%
201414915%
2013909%
20128410%
201121714%
200935%
2008126%
200743%
200694%
2005186%
2004136%
200352%

Other parts of the 2021 Kia Sorento

Transmission and drivetrain
144 complaints
Engine
68 complaints
Electrical system
47 complaints
Fuel system
24 complaints
Vehicle speed control
13 complaints
Visibility (wipers, defrost, mirrors)
11 complaints
Forward collision avoidance
10 complaints
Steering
6 complaints
Body and structure
5 complaints
Air bags
4 complaints
Exterior lighting
3 complaints
Lane departure
3 complaints

← All problems reported for the 2021 Kia Sorento

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology