2023 Kia Sorento Seats Problems
- Complaints
- 2about this part
- Share
- 2%of 125 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 2 complaints about the seats of the 2023 Kia Sorento, 2% of the 125 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There are two user profiles on the main infotainment system for this vehicle and there are two seat position memory buttons on the door. I am the main driver of the vehicle and have input my seat position into seat memory button #1 on my door making sure my profile on the infotainment is up and the position is confirmed. The system will randomly delete my position and the seat will move to what appears to be the factory setting. I am 5’ 2” so the seat moves lower and so far back I cannot reach the gas nor break pedals. …”
NHTSA complaint #11544710, filed 2023-09“THIS IS THE SECOND REPORT I AM MAKING. As in my last report this involves the driver’s seat and changing profiles on the infotainment system. - The driver’s seat/profile will keep my settings for a few weeks or months and then it randomly forgets and resets to the factory settings. - On June 18, 2024 the infotainment profile was set for my husband. I switched to my profile and was backing out of my garage and the seat switched to factory settings while the car was actively in reverse. I am short and could not reach the break or gas pedal! …”
NHTSA complaint #11597689, filed 2024-06Related service bulletins
- 10217891Aug 10, 2022PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 2% |
| 2023 | 2 | 2% |
| 2022 | 2 | 1% |
| 2019 | 4 | 1% |
| 2018 | 1 | 0% |
| 2017 | 3 | 0% |
| 2016 | 6 | 0% |
| 2015 | 6 | 1% |
| 2014 | 11 | 1% |
| 2013 | 33 | 3% |
| 2012 | 15 | 2% |
| 2011 | 21 | 1% |
| 2009 | 3 | 5% |
| 2008 | 1 | 0% |
| 2007 | 1 | 1% |
| 2006 | 5 | 2% |
| 2005 | 8 | 3% |
| 2004 | 1 | 0% |
Other parts of the 2023 Kia Sorento
39 complaintsElectrical system
38 complaintsEngine
32 complaintsTransmission and drivetrain
22 complaintsForward collision avoidance
14 complaintsBrakes
12 complaintsVehicle speed control
11 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsLane departure
10 complaintsSteering
7 complaintsFuel system
6 complaintsExterior lighting
2 complaints
← All problems reported for the 2023 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology