2011 Kia Sorento Seats Problems
- Complaints
- 21about this part
- Share
- 1%of 1,520 total for the year
- Median mileage
- 73,113miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 21 complaints about the seats of the 2011 Kia Sorento, 1% of the 1,520 complaints for this model year. Where a mileage was given, the median is 73,113 miles. 2 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“All accessories on steering wheel have gone out: radio controls no longer work, cruise control does not work, bluetooth capability(answering/ending phone calls) no longer works, and now the horn does not work. Having a working horn is part of the safety equipment on a vehicle. One day while parked, I honked the horn to get my sons attention and it did not work.the horn just stopped working. …”
NHTSA complaint #11129971, filed 2018-09, 151,000 miles“The back seat on the drivers side will not go back to the proper upright position. I put down the seat in order to take some materials needed for my job, when I tried to return back to the upright position it only went so far, now when my son is in his car seat he is leaning forward and a slight angle. If an accident were to happen and I was hit on the drivers side and the airbag were to deploy it would literally hit my son at such an angle as to possibly seriously injure or kill him. …”
NHTSA complaint #10839199, filed 2016-03, 73,113 miles“Dash light with the airbag logo came on as I was starting up today, and stayed on. Went straight to Kia dealership, the one we always use. Service advisor said he's seen a lot of them, same problem. He agreed that $2,000 was very expensive for this repair. This malfunction disables all the airbags. In the event of an accident, we are toast. Kelly blue book rates this vehicle at a value of $9500, in mint condition, which this is. 21% of the value for a repair? Are you kidding me? …”
NHTSA complaint #10735354, filed 2015-07, 95,511 miles“When out to my Kia and I hit the unlock button. Attempted to open the front passenger door. Didn't open, so I hit the unlock again, still wouldn't open. So I walked around and opened the drivers side and reached over, the door opened. This is the first time for this door. But I've had this happen to me to the rear drive side door and had to have the door handle replaced. The Kia was sitting in the driveway not running and that door doesn't have near as much use as some of the others. Also the back seat on the passenger side won't go down. I am assuming the cable is broke. …”
NHTSA complaint #10819600, filed 2016-01, 75,946 miles“My car driver side air bag light came on suddenly and dealer wants to charge to diagnose and repair. The driver seat lower back adjusting cushion does not function anymore. The rear driver side door does not umlock dealer wants to charge to diagnose or inspect and order the door handle base mechanism part, then charge for that and installation.”
NHTSA complaint #11233583, filed 2019-07, 90,000 milesRelated service bulletins
- 11025768Nov 13, 2025TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of…
- 10180663Sep 29, 2020WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen…
- 10180662Sep 29, 2020WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen…
- 10180661Sep 24, 2020WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years…
- 10180660Sep 24, 2020WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad…
- 10180659Sep 24, 2020WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15)…
- 10173247Mar 26, 2020TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System…
- 10092136Jun 19, 2015Tsb: second row seat inoperative or difficult to release - this bulletin provides information related to some 2011-2013my sorento (xma) vehicles, produced from october 26, 2009…
- 10089743Jun 19, 2015Tsb: second row seat inoperative or difficult to release - this bulletin provides information related to some 2011-2013my sorento (xma) vehicles, produced from october 26, 2009…
- 10109783Oct 31, 2014TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - This bulletin provides information related to some 2011-2013MY Sorento (XMa) vehicles, produced from October 26, 2009…
Seats: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 2% |
| 2023 | 2 | 2% |
| 2022 | 2 | 1% |
| 2019 | 4 | 1% |
| 2018 | 1 | 0% |
| 2017 | 3 | 0% |
| 2016 | 6 | 0% |
| 2015 | 6 | 1% |
| 2014 | 11 | 1% |
| 2013 | 33 | 3% |
| 2012 | 15 | 2% |
| 2011 | 21 | 1% |
| 2009 | 3 | 5% |
| 2008 | 1 | 0% |
| 2007 | 1 | 1% |
| 2006 | 5 | 2% |
| 2005 | 8 | 3% |
| 2004 | 1 | 0% |
Other parts of the 2011 Kia Sorento
284 complaintsBody and structure
268 complaintsTransmission and drivetrain
265 complaintsElectrical system
246 complaintsOther or unknown
217 complaintsAir bags
183 complaintsBrakes
132 complaintsExterior lighting
102 complaintsVehicle speed control
63 complaintsSuspension
56 complaintsSteering
53 complaintsEngine cooling
37 complaints
← All problems reported for the 2011 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology