2023 Kia Sorento Transmission and drivetrain Problems
- Complaints
- 22about this part
- Share
- 17%of 126 total for the year
- Median mileage
- 21,700miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 22 complaints about the transmission and drivetrain of the 2023 Kia Sorento, 17% of the 126 complaints for this model year. Where a mileage was given, the median is 21,700 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“As I was driving the car it suddenly lost power… then all warning and sensor lights came on in the dash. I pulled the car over and restarted and the engine turned on but would not engage to drive. It was stuck. Multiple engine and transmission warning codes appeared on my Kia app for the car. Kia’s response to resolve has been non existent. I am fearful for my safety if this happens again. It’s the second time.”
NHTSA complaint #11586001, filed 2024-04“CURRENT MILEAGE 6,776 miles -Purchased the vehicle and on two occasions the AEB Emergency brake system came on twice without any cars around- Also, twice the engine shutdown light came on and acceleration has stopped on me and the vehicle stalled, which is dangerous if Im on the parkway or road where I cant pull over like a bridge. NICE LOOKING CAR BUT DONT BE FOOLED- A 🔴RECALL NEEDS TO BE SENT TO PROTECT OTHERS FROM A CRASH IMMEDIATELY.”
NHTSA complaint #11590775, filed 2024-05“Transmission problem arised on/about 9/15/23 and 3,000 miles. There is a distinct shudder when shifting through lower gears, more recently, on/around 4,000 miles l, shudder is growing worse, and there is intermittent problems at highway speeds. This is very dangerous, and could cause an accident/injury at any time. I have been to my local Kia dealership 3 times now, who have flight recorded and concurred with me that its the transmission failing, but have been sent home every time with we don't know exactly what it is, so keep driving it . …”
NHTSA complaint #11547541, filed 2023-09“I had just entered the highway and reached highway speed of 70 mph. Without any warning, the engine died, all of the dashboard lights came on, and I was unable to accelerate. Thankfully I was in the right-hand lane and there was an exit ramp a short distance ahead. The car decelerated as it had no power, and cars behind me were honking. I was able to exit the highway and coast into a parking lot just off the frontage road. Had I not been able to get off the highway, the vehicle would have been stalled in fast-moving traffic, and a pile-up could have easily occurred. …”
NHTSA complaint #11615113, filed 2024-09“When I start driving, there’s a lot of hesitation like it’s going to stall and it also does this going up hills or mountains? I was on the interstate and there was a line of cars behind me and my car started to hesitate and almost stall, causing all cars behind me to break to not cause a domino effect accident I have reported this to the Kia dealer and knowing that there’s a lot of DCT problems that are posted all over the Internet they are saying there is no problem with the car upon doing research again there is a lot of DCT reporting of Kia’s not just my Sorrento please do some research…”
NHTSA complaint #11629564, filed 2024-12Related service bulletins
- 11017172Apr 17, 2025TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…
- 11010702Nov 14, 2024TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised…
- 11006664Aug 22, 2024TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin has been revised to include additional information. New/revised…
- 11005430Jul 31, 2024TECHNICAL SERVICE BULLETIN: 8-SPEED DUAL CLUTCH TRANSMISSION EOP SENSORLESS LOGIC IMPROVEMENT - This bulletin provides information to improve the Electric Oil Pump ‘EOP’…
- 11000787May 16, 2024This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission…
- 10242937Sep 28, 2023TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia…
- 10242913Sep 25, 2023PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of…
- 10233316Mar 29, 2023PITSTOP: PRECAUTIONS FOR WET 8-SPEED DCT: This Pitstop provides information related to the replacement of an 8-Speed Wet Dual Clutch Transmission (WDCT) assembly on some…
- 10232939Mar 8, 2023TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA526) - This bulletin supersedes SA502. This bulletin provides…
- 10226555Nov 18, 2022TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity…
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 19 | 25% |
| 2024 | 5 | 11% |
| 2023 | 22 | 17% |
| 2022 | 68 | 35% |
| 2021 | 144 | 56% |
| 2020 | 18 | 13% |
| 2019 | 51 | 12% |
| 2018 | 9 | 4% |
| 2017 | 37 | 5% |
| 2016 | 126 | 10% |
| 2015 | 42 | 6% |
| 2014 | 72 | 7% |
| 2013 | 69 | 7% |
| 2012 | 55 | 6% |
| 2011 | 265 | 17% |
| 2009 | 9 | 16% |
| 2008 | 23 | 11% |
| 2007 | 20 | 13% |
| 2006 | 35 | 14% |
| 2005 | 38 | 12% |
| 2004 | 40 | 18% |
| 2003 | 22 | 7% |
Other parts of the 2023 Kia Sorento
40 complaintsElectrical system
38 complaintsEngine
32 complaintsForward collision avoidance
14 complaintsBrakes
12 complaintsVehicle speed control
11 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsLane departure
10 complaintsSteering
7 complaintsFuel system
6 complaintsExterior lighting
2 complaintsSeats
2 complaints
← All problems reported for the 2023 Kia Sorento
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology