2015 Kia Soul EV Technical Service Bulletins

81 technical service bulletins (TSBs) are on record for the 2015 Kia Soul EV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10133173Mar 2, 2018Electrical system. PITSTOP - EXTRACTING BMS DATA FOR RANGE CONCERNS PRIOR TO PERFORMING UPDATES - For any customers experiencing a range concern with their vehicle, all Battery Management System (BMS) current data should be extracted and reviewed to verify the current battery State of Health (SOH) before performing any updates.
• 10133170Mar 2, 2018Engine cooling. PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.
• 10126423Nov 20, 2017Electrical system. TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.
• 10123328Oct 25, 2017Electrical system. TSB - SERVICE ACTION: OBC UPDATE, INSPECTION AND/OR REPLACEMENT (SA306) - This bulletin provides the procedure to update, inspect, and if necessary, replace the On-Board Charger (OBC) on some 2015-17MY Soul EV (PS EV) vehicles, produced from July 15, 2014 through January 15, 2017, which may exhibit a Malfunction Indicator Lamp (MIL) ON with DTCs P1CF1 through P1CF6.
• 10116116Jun 6, 2017Electrical system. TSB: SERVICE ACTION: ECU UPGRADE: BMS (BATTERY MANAGEMENT SYSTEM) LOGIC IMPROVEMENT (SA297) - This bulletin provides information related to the BMS (Battery Management System) software upgrade for some Soul EV (PS EV) vehicles produced from July 15, 2014 through May 15, 2016, which may experience an inoperative reserved climate control system (set climate pre-conditioning times) when the vehicle is stored at low…
• 10109813Jan 18, 2017Engine cooling. PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVAP) leak self-test resulted in NTF, a manual EVAP test is recommended.
• 10109812Jan 18, 2017Equipment. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking…
• 10109879Dec 20, 2016Equipment. PITSTOP: NAVIGATION HEAD UNIT REPLACEMENT - This article provides information regarding navigation head unit replacement on 2015 - 2017MY Soul EV (PS EV), 2016 - 2017MY K900 (KH), and 2017MY Optima Plug-in Hybrid (PHEV). It is important to note that the head units in these vehicles contain a modem and should NOT be swapped between vehicles under any circumstances. Swapping a head unit from one vehicle to another…
• 10109777Nov 4, 2016Equipment, Latches, locks and linkages. TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?
• 10109676Oct 28, 2016Electrical system. TSB: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin outlines the ordering and return procedure for high-voltage Lithium-ion batteries equipped on EV/hybrid vehicles (hereafter referred to as "high-voltage batteries" or HVBs). Every Kia-approved EV/hybrid dealership?s parts and service departments should follow these procedures to ensure the fastest handling time and to minimize the possibility…
• 10089401Jul 20, 2016Equipment, Electrical system. Tsb: android auto™/apple carplay™ software download - this bulletin provides the procedure for upgrading avn 4.0 and uvo 3.0 audio system software to include android auto and apple carplay software.
• 10183431Apr 4, 2016Equipment, Electrical system. TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones.
• 10116821Aug 12, 2015Electrical system, Equipment. TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the Direct Exchange Program (see Parts Bulletin 91-961-0005).
• 10089354Aug 12, 2015Electrical system. Tsb: identifying head unit software version for direct exchange - this bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations. This procedure will now be required when ordering head units through the direct exchange program.
• 10092124Jun 29, 2015Electrical system, Equipment. Tsb: navigation unit software upgrade - this bulletin provides the procedure for upgrading the navigation system software of some soul ev (ps ev) vehicles, produced from august 1, 2014 through january 14, 2015, to resolve concerns related to intermittently inaccurate temperature setting from the climate reservation system, when using level I and level ii chargers. To correct this concern, follow the instructions in…
• 10089741Jun 29, 2015Equipment, Electrical system. Tsb: navigation unit software upgrade - this bulletin provides the procedure for upgrading the navigation system software of some soul ev (ps ev) vehicles, produced from august 1, 2014 through january 14, 2015, to resolve concerns related to intermittently inaccurate temperature setting from the climate reservation system, when using level I and level ii chargers. To correct this concern, follow the instructions in…
• 10092132Jun 26, 2015Equipment, Electrical system. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10089742Jun 26, 2015Electrical system, Equipment. Tsb: navigation head unit sd card replacement - this bulletin describes the sd card exchange/replacement procedure related to error messages that may be displayed on the navigation screen when the incorrect sd card is inserted. Note: only new models (during pdi inspection or at the point of purchase) or compatibility mismatches that occur after head unit replacement will be considered for this program.
• 10092140Jun 18, 2015Electrical system. Tsb: 12v and high-voltage (hv) battery receiving inspection and in storage maintenance - this bulletin outlines the procedure for charging the 12v and the high-voltage (hv) batteries on soul ev (ps ev) vehicles while in dealer inventory. Always ensure the vehicles are regularly checked and maintained per the in-stock vehicle maintenance instruction and record sheet. Keep the sheet up to date by recording all…
• 10089744Jun 18, 2015Electrical system. Tsb: 12v and high-voltage (hv) battery receiving inspection and in storage maintenance - this bulletin outlines the procedure for charging the 12v and the high-voltage (hv) batteries on soul ev (ps ev) vehicles while in dealer inventory. Always ensure the vehicles are regularly checked and maintained per the in-stock vehicle maintenance instruction and record sheet. Keep the sheet up to date by recording all…
• 10089841May 22, 2015Electrical system. "pitstop: checking for battery state of health (soh) after range performance complaints - when encountering customer complaints related to lower than expected range performance from the vehicle, check and record the battery state of health (soh) under the bms > current data screen (see below), using gds/kds. This data will need to be supplied when opening a techline case.
• 10089987Apr 24, 2015Engine, Vehicle speed control. Pitstop: smart pedal feature - the “smart pedal” is an integral part of the engine management system (ems) functionality which monitors and prevents the simultaneous activation of accelerator and brake pedals. When engaged, the feature reduces engine power to idle.
• 10089988Apr 9, 2015Electrical system. Pitstop: micro 2™ blade-style fuses in new vehicles - technicians should be aware that 2016my sorento (uma), 2015my k900 (kh), 2015my soul (ps), 2015my soul ev (ps ev) and 2015my sedona (yp) vehicles are now equipped with micro 2™ blade-style fuses (a) in the interior fuse box and the under hood fuse box.
• 10089991Apr 1, 2015Electrical system, Equipment. Pitstop: gmi fault on aerovironment™ dc fast charger (level 3) - when encountering customer complaints of a ground monitor interrupt (gmi) fault occurring only when attempting to fast charge on an aerovironment (av) level 3 charger, first verify the vehicle will successfully charge on a non-aerovironment level 3 charger (abb, signet, etc.). If the gmi fault only occurs when charging on the aerovironment level 3…
• 10092100Mar 27, 2015Equipment, Electrical system. Pitstop: bluetooth® issues after iphone® ios 8 software update - this article provides information related to possible bluetooth concerns when using an iphone® with ios 8.x (ios 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, etc.) while paired to a head unit.
• 10092104Mar 6, 2015Electrical system, Equipment. Pitstop: navigation headunit and sd card compatibility - this article provides information in regards to possible compatibility issues between navigation head units and sd cards when replacing head units for multimedia issues. If after replacing a navigation head unit the original sd card does not operate correctly, follow the steps below to diagnose the issue:
• 10089787Feb 3, 2015Equipment, Electrical system. Pitstop: mode switches from siriusxm® or fm to am - this pitstop provides information to address possible customer complaints on avn 4.0 (navigation head unit) relating to: * mode switches to am (usually from siriusxm® , fm, cd, other media mode or from navigation) after startup. * “preparing sirius” is shown on the display prior to the unit switching to am. * issue began at the start of the new year (after january…
• 10090204Dec 5, 2014Equipment. Pitstop: uvo eservices and uvo ev services smartphone apps - the uvo app family is growing! With the launch of eservices on the 2014 sorento, we introduced our first smartphone app into the app store: the uvo eservices app. Every uvo equipped vehicle that has followed since then has been utilizing the same uvo eservices app. Until now...
• 10109792Oct 14, 2014Body and structure, Equipment. PITSTOP: CHARGE PORT MANUAL RELEASE HANDLE CONCERNS - When attempting to use the manual/emergency release for the charge port on 2015MY Soul EV, it may appear as if the mechanism attached to the release handle has become detached from its mounting location. The plastic guide (see image below) is meant to free float on the cable and will protrude from the slot when pulled. The mechanism is operating as designed and…
• 10109784Oct 13, 2014Electrical system, Equipment. TSB: EV AND HYBRID A/C SYSTEM SERVICING REQUIREMENTS - The Soul Electric Vehicle (EV) and the Optima Hybrid use an A/C compressor that is driven by a high-voltage electric motor rather than by a belt. Both the motor and compressor are in one housing with a mix of refrigerant and oil flowing through both sections. Because the oil flows through the motor windings, it must have a high electrical resistivity (low…
• 10109789Oct 8, 2014Equipment. PITSTOP: NAVIGATION HEAD UNIT REPLACEMENT ON SOUL EV - This article provides information regarding navigation head unit replacement on 2015MY Soul EV (PS EV).

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