Kia Soul EV Problems by Model Year
NHTSA recorded 31 consumer complaints across the 3 model years of the Kia Soul EV (2015–2017) that have at least 5 complaints. 2017 has the most, with 18. Across all years, the part named most often is electrical system (14 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
All Soul EV model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2017 | 18 | 7,953 | 3 | 58 | — | Rising |
| 2016 | 7 | 15,181 | 4 | 76 | — | Not enough data |
| 2015 | 6 | 57,283 | 4 | 81 | — | Not enough data |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Electrical system14 37%
- Transmission and drivetrain7 18%
- Other or unknown5 13%
- Brakes5 13%
- Engine3 7.9%
- Visibility (wipers, defrost, mirrors)2 5.3%
- Vehicle speed control1 2.6%
- Body and structure1 2.6%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2015: “As I was pulling into a parking space with my foot on the brake, the car suddenly accelerated and crashed into a concrete pillar. I was driving in the b mode. I was able to drive the car home, but later had it towed to the dealer. Unfortunately, they reported that they couldn't duplicate the problem or figure out what caused it.”
NHTSA complaint #10992957, filed 2017-06, 36,566 miles2016: “After putting the car in park and turning it off, the car started rolling. I stopped the car, turn it on, put it in drive, then turned it back off. It rolled again (in a relatively flat parking structure.) I normally set the parking break so I'm not sure when this may have started.”
NHTSA complaint #11005488, filed 2017-07, 14,500 miles2017: “My all electric has a b mode to shift in. Simply put it engages the generator fully when you let off the gas pedal so you can generate electricity. However, when you do this the car brakes quite quick, so quick in fact they call this type of driving one pedal driving due to the fact you very seldom touch the break except for a full stop. The problem is the break lights don't go on unless you put your foot on the break. My concern is the car behind me. …”
NHTSA complaint #11022704, filed 2017-09, 12 milesOther Kia models
10,224 complaintsKia Optima
7,532 complaintsKia Soul
5,581 complaintsKia Sportage
4,714 complaintsKia Forte
2,561 complaintsKia Sedona
2,415 complaintsKia Telluride
2,060 complaintsKia Sephia
1,701 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology