2020 Kia Telluride Suspension Problems
- Complaints
- 33about this part
- Share
- 4%of 777 total for the year
- Median mileage
- 50,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 33 complaints about the suspension of the 2020 Kia Telluride, 4% of the 777 complaints for this model year. Where a mileage was given, the median is 50,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I am filing this safety report regarding my 2020 Kia Telluride, which currently has approximately 133,000 miles. The vehicle is experiencing severe internal oil consumption, burning through multiple quarts of engine oil rapidly between normal service intervals without triggering any dashboard warning lights, creating a high risk of sudden engine failure or stalling at highway speeds. Additionally, the vehicle is losing coolant at an accelerated rate, risking severe engine overheating. …”
NHTSA complaint #11769481, filed 2026-10“The Right Rear Strut Assembly is faulty. Warranty work has been done to vehicle in the past for the faulty strut. Brought Vehicle back into dealership and they brush it off saying it was my tire condition causing the noise. New Tires were purchased To no avail. The exact same noise continues inside the cabin of tapping noise. Dealership was able to reproduce the noise but they were not specific as to what was causing the noise on my service documentation.”
NHTSA complaint #11592766, filed 2024-06“In short, Kia is putting inferior rear self leveling shocks on at least their Telluride model with tow packages. We are one of many (per Kia blog posts) who have been forced to drive our vehicle for thousands of miles with ceased shocks. Kia has been aware of this safety issue since the model was released in 2020 but done nothing aout it. Then they're just replacing with the same inferior shocks, which I've seen from others posts are failing a 2nd time. …”
NHTSA complaint #11505217, filed 2023-02“Car has been brought to KIA for transmission issues multiple times and the associate tells me to just tighten the gas cap to get the light to go off. The car is not shifting properly and will jump or lunge forward while driving. I have noticed that the RPM's will jump and bounce around, seemingly down shifting, then shift again, and then down shift again, which causes jerking motion. The reason I initially took the vehicle in was for a shake or wobble when accelerating up a hill (semi steep incline) or at freeway speeds (55-70MPH). …”
NHTSA complaint #11655195, filed 2025-04“Took my 2020 kia telluride for emission software update after being notified by the the dealership. Two days later my check engine light keeps coming on and off. I called the dealership and the said to bring it in only if the light is on. The next day my engine light once again keeps going on and off but now also my battery light keeps flickering on and off as well. My car is also slow to idle and when going slow speed my steering will shake. Also when I first start my car in the morning by RPM needle goes up and down as well as my a/c blow strong and then low matching rpm needle. …”
NHTSA complaint #11737430, filed 2026-05Related service bulletins
- 11008052Sep 21, 2024TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin has been revised to include additional…
- 11007862Sep 11, 2024TECHNICAL SERVICE BULLETIN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin provides information associated with the ‘Warranty Extension Program…
- 11006430Aug 20, 2024WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY040) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to…
- 11006428Aug 19, 2024WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY040) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to…
- 11006429Aug 15, 2024WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY040) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty…
- 11006427Aug 15, 2024WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY040) - This document is the announcement to the dealer Parts and Service managers advising that Kia is…
- 11006426Aug 15, 2024WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY040) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited…
- 10242913Sep 25, 2023PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of…
- 10239753Jul 25, 2023TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER ASSEMBLY NOISE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are…
- 10206640Jan 13, 2022TECHNICAL SERVICE BULLETIN: REAR SHOCK ABSORBER ASSEMBLY NOISE - This bulletin provides information to replace the rear self-leveling shock insulator and locking nut on some…
Suspension: other model years
Other parts of the 2020 Kia Telluride
185 complaintsEngine
153 complaintsVisibility (wipers, defrost, mirrors)
152 complaintsOther or unknown
150 complaintsTransmission and drivetrain
70 complaintsElectrical system
61 complaintsBody and structure
56 complaintsFuel system
18 complaintsBrakes
16 complaintsSeats
13 complaintsVehicle speed control
13 complaintsSteering
10 complaints
← All problems reported for the 2020 Kia Telluride
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology