2023 Kia Telluride Suspension Problems
- Complaints
- 8about this part
- Share
- 4%of 211 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 8 complaints about the suspension of the 2023 Kia Telluride, 4% of the 211 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I am experiencing rear self leveling shock strut failure (thumping noise) again after having both sides previously replaced under warranty and now the dealership is refusing to replace them again. This has been an ongoing problem and I am in fear of these shocks completely failing and encountering control problems with the vehicle.”
NHTSA complaint #11683874, filed 2025-08“Ever since purchasing this 2023 Kia telluride I have felt a skipping or thumping feeling when making a turn from a stop sign or a light, at a slower speed, then accelerating.. I have read many many forums stating this happens in A LOT of these models of vehicles. It is called a failing AWD coupler! I have mentioned it to the dealer but they could not replicate at the shop so I moved on. Now issue after issue is arising with this vehicle.”
NHTSA complaint #11740387, filed 2026-05“At 30,000 miles, the dealership replaced the right rear shock absorber because I noticed it was clunking when an adult sat in the third row. I just had it serviced at 40,000 miles and I mentioned to the tech that there was a slight clunking sound when making a right-hand turn and accelerating from a stop. The dealership did not notice any issues so did not make any repairs. Now, at 41,500 miles, the clunking is much more noticeable when going over bumps and turning at low speeds.”
NHTSA complaint #11740058, filed 2026-05“The rear suspension is incredibly creaky sounding. It constantly makes noise at every slight bump and turn regardless of speed. Kia service admitted there is a known issue with the self levelling shocks on the '23 Tellurides and said I should replace them.”
NHTSA complaint #11593676, filed 2024-06Related service bulletins
- 11008052Sep 21, 2024TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin has been revised to include additional…
- 11007862Sep 11, 2024TECHNICAL SERVICE BULLETIN: SELF-LEVELING REAR SHOCK ABSORBER INSPECTION/REPLACEMENT (WTY040) - This bulletin provides information associated with the ‘Warranty Extension Program…
- 11006430Aug 20, 2024WARRANTY EXTENSION CAMPAIGN: REQUEST FOR REIMBURSEMENT FORM (WTY040) - This document is a Reimbursement Request form that was mailed with the customer letter advising them to…
- 11006428Aug 19, 2024WARRANTY EXTENSION CAMPAIGN: OWNER NOTIFICATION (WTY040) - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to…
- 11006429Aug 15, 2024WARRANTY EXTENSION CAMPAIGN: QUESTION AND ANSWER (WTY040) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Warranty…
- 11006427Aug 15, 2024WARRANTY EXTENSION CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (WTY040) - This document is the announcement to the dealer Parts and Service managers advising that Kia is…
- 11006426Aug 15, 2024WARRANTY EXTENSION CAMPAIGN: DEALER PRINCIPAL MEMO (WTY040) - This document is the announcement to the dealer principals advising that Kia is extending the New Vehicle Limited…
- 10242913Sep 25, 2023PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of…
Suspension: other model years
Other parts of the 2023 Kia Telluride
60 complaintsElectrical system
51 complaintsVisibility (wipers, defrost, mirrors)
38 complaintsTransmission and drivetrain
25 complaintsEngine
24 complaintsForward collision avoidance
14 complaintsBody and structure
14 complaintsVehicle speed control
14 complaintsSteering
10 complaintsFuel system
9 complaintsLane departure
9 complaintsSeat belts
8 complaints
← All problems reported for the 2023 Kia Telluride
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology