2013 Lexus GS 350 Technical Service Bulletins

363 technical service bulletins (TSBs) are on record for the 2013 Lexus GS 350. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10109445Oct 16, 2014Transmission and drivetrain. TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
• 10109444Oct 16, 2014Transmission and drivetrain. TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
• 10109443Oct 15, 2014Transmission and drivetrain. TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year remanufactured automatic transmissions.
• 10109469Oct 13, 2014Electrical system, Equipment. Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10109437Oct 7, 2014Equipment, Transmission and drivetrain. TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.
• 10109468Oct 2, 2014Equipment, Electrical system. Tech Tip: My 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSts and their applicability.
• 10205344Oct 1, 2014Equipment. HDD navigation Map kUpdate Process (EMV-N)
• 10205343Oct 1, 2014Equipment. HDD Navigation Gracenote Database Update Process (EMV-N)
• 10109430Oct 1, 2014Equipment, Electrical system. TSB: OBSOLETE NOTICE-October 1, 2014: This bulletin is now obsolete. Please see L-SB-0074-14.
• 10109429Oct 1, 2014Equipment, Electrical system. TSB: OBSOLETE NOTICE-October 1, 2014: This bulletin is now obsolete. Please see L-SB-0073-14.
• 10109426Oct 1, 2014Transmission and drivetrain. TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year automatic transmissions.
• 10109424Oct 1, 2014Equipment, Electrical system. TSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts…
• 10109423Oct 1, 2014Electrical system, Equipment. TSB: Lexus models equipped with the HDD Navigation (EMV-N) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the Map Update SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete…
• 10057007Sep 3, 2014Electrical system. Lexus: es300h customers may experience disconnections or loss of bluetooth , which may occur when customers have previous text messages on the phone.
• 10109585Aug 28, 2014Body and structure. TSB: Some 2013 - 2014 model year GS 350 vehicles may exhibit a condition where the door trim becomes dented during normal use (such as contact with the seat belt latch plate tang during retraction). The Front Door Trim Ornament has been updated to address this condition.
• 10061780Aug 28, 2014Equipment. Summary to be provided on a future date.
• 10109592Aug 11, 2014Engine cooling. Tech Tip: Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil, including: Reduced friction and wear on engine surfaces, improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change…
• 10205375Jul 28, 2014Visibility (wipers, defrost, mirrors). Window and Windshield kProduct Report Tips - Multiple Vehicles
• 10132745Jul 28, 2014Visibility (wipers, defrost, mirrors), Electrical system. Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132734Jul 25, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10205384Jul 22, 2014Equipment. DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired
• 10132744Jul 22, 2014Equipment. Tech Tip: Safety Connect/Lexus Enform is a vehicle feature which requires a subscription fee for the system to be active. The first year of service is provided in a the vehicle purchase price. Once the subscription has lapsed the DCM will be an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
• 10205331Jul 7, 2014Electrical system. Immobilizer and Smart Key Reset
• 10205330Jul 7, 2014Electrical system, Equipment. Immobilizer and Smart Key Reset
• 10205329Jul 4, 2014Electrical system. Immobilizer and Smart Key Reset.
• 10132781Jun 18, 2014Brakes. TSB: Some Standard/Luxury grade 2WD GS 350 and GS 450h vehicles may exhibit a front brake squeak while traveling at slow speeds. A new brake pad kit, brake disc, and shim are available to reduce the likelihood of this condition occurring.
• 10205327Jun 12, 2014Electrical system, Equipment. Techstream ECU Flash Reprogramming Procedure.
• 10132778Jun 12, 2014Other or unknown. TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
• 10132777Jun 12, 2014Electrical system. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10132821May 29, 2014Transmission and drivetrain. Tech Tip: (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (B) Some Customers/Technicians may experience a condition where the mirrors do not change to the exact position in which the customer had set the memory to when the transmission is shifted into reverse.
• 10060752May 29, 2014Equipment, Visibility (wipers, defrost, mirrors). Summary to be provided on a future date.
• 10132820May 23, 2014Equipment. Tech Tip: Greenhouse Gas Logic (GHG) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The Federal government issues CAFÉ (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce.
• 10060772May 23, 2014Equipment. Summary to be provided on a future date.
• 10132819May 20, 2014Steering, Engine. Tech Tip: The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little side-to-side. HINT: The above listed vehicles are not equipped with an LED indicator on the "ENGINE START STOP" or "POWER" switch, and instead will display a message reading "Steering Lock Engaged" in the event that the steering lock actuator is unable to disengage from…
• 10060755May 20, 2014Steering. Summary to be provided on a future date.
• 10133735Mar 26, 2014Visibility (wipers, defrost, mirrors). Some 2013 GS 350 and GS 450h vehicles may exhibit a ?pop? or ?snap? type noise in the sunroof area of the roof panel, especially when entering driveways or travelling over bumps that induce a momentary body flex. This noise may be caused by an intermittent stick/slip condition between the sunroof housing and fasteners. Follow the procedure in this bulletin to address this condition.
• 10133745Mar 14, 2014Electrical system. The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.
• 10133744Mar 6, 2014Electrical system. Customers complain of Bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restore their…
• 10133743Mar 6, 2014Electrical system. Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button in the function is not supported by the customer's cellular telephone.
• 10131957Jan 17, 2014Wheels. Some 2WD F-Sport grade GS 350 vehicles may exhibit a clicking sound coming from the front wheel area when turning left and/or right at slow speeds. Updated brake discs are available to address this condition.
• 10061222Jan 17, 2014Wheels. Summary to be provided on a future date.
• 10131964Jan 16, 2014Air bags. Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
• 10205352Dec 19, 2013Visibility (wipers, defrost, mirrors). Windshield Wiper Blade Maintenance and cleaning
• 10132006Dec 19, 2013Visibility (wipers, defrost, mirrors). This bulletin is now obsolete. Please see L-SB-0092-13.
• 10132004Dec 19, 2013Visibility (wipers, defrost, mirrors). The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
• 10132013Dec 17, 2013Brakes, Back-over prevention (rear camera). The ?13-?14MY GS 350 comes equipped with an electronic Rear Parking Brake. The adjustment method is different from the previous generation GS model which had a mechanical parking brake. Because of this, a different procedure is required when performing adjustments. If the incorrect adjustment procedure is performed, this may adversely affect the performance of the parking brake including possibility of causing a…
• 10061721Dec 17, 2013Brakes. Summary to be provided on a future date.
• 10132012Dec 16, 2013Electrical system. When performing the Zero Point Calibration & Sensitivity Check on the models noted above, an error will occur if user follows on-screen instructions. This issue is being investigated for release in a future software version.
• 10061734Dec 16, 2013Equipment. Summary to be provided on a future date.
• 10132074Nov 10, 2013Air bags, Seats. Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe…

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