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SuspensionPart report

2004 Lexus GX470 Suspension Problems

Complaints
6about this part
Share
9%of 65 total for the year
Median mileage
80,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the suspension of the 2004 Lexus GX470, 9% of the 65 complaints for this model year. Where a mileage was given, the median is 80,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Vehicle lost sense of shock absorption, bouncy with difficulty controlling. Taken immediately to Lexus kingsport, tn dealership, and repaired. Circa 7 months later, recurrence of difficulties, and again, repaired at Lexus kingsport dealership. …”

NHTSA complaint #10504171, filed 2013-03, 92,000 miles

“My GX470 2004 has rust on frame, shocks and suspension. Have been told that they will not make any repairs because they will cost more than vehicle. Lexus should really consider these frames from dana ohio in the recalls as the others. Over the years I have had the radiator, emergency brake and rims all rust out and replaced as well and the vehicle is not even in snow or beach areas. These vehicles also have the seat belt issue which makes the airbag light stay on. As nice and reliable these vehicles were I believe Lexus should back their product!”

NHTSA complaint #11194294, filed 2019-04

“The entire dash board is cracked. There are spots on my leather seats and arm rests are cracked and torn. Also told the truck doesn't have shocks but I can feel every bump”

NHTSA complaint #10924388, filed 2016-11

“The contact stated while attempting to apply brake pressure at 60 MPH the vehicle pulled to the right and left and became uncontrollable. The dealer determined there was a design defect involving the suspension. The manufacturer was alerted.”

NHTSA complaint #10156069, filed 2006-04, 15,000 miles

“The contact owns a 2004 Lexus GX470. The contact stated that the front brake calipers locked causing vibration when the brakes were applied. The front brake pads were worn and uneven. The brake calipers pistons were ceasing. The radiator coil and the front sv joint drive shaft also leaked continuously. The control system lights remained illuminated. The vehicle was taken to the dealer who did not duplicate or confirm any of the failures. The contact was concerned that due to the failure that the warranty would expire and then he would be responsible for the repairs. …”

NHTSA complaint #10378747, filed 2011-01, 80,000 miles

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
200818%
2007311%
200513%
200469%
2003715%

Other parts of the 2004 Lexus GX470

Air bags
17 complaints
Body and structure
15 complaints
Transmission and drivetrain
10 complaints
Other or unknown
8 complaints
Vehicle speed control
7 complaints
Brakes
5 complaints
Engine cooling
3 complaints
Steering
3 complaints
Electrical system
2 complaints
Electronic stability control
2 complaints
Seats
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints

← All problems reported for the 2004 Lexus GX470

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology