2004 Lexus GX470 Body and structure Problems
- Complaints
- 15about this part
- Share
- 23%of 65 total for the year
- Median mileage
- 101,618miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 15 complaints about the body and structure of the 2004 Lexus GX470, 23% of the 65 complaints for this model year. Where a mileage was given, the median is 101,618 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My vehicle was purchased from a local Lexus dealership in january 2008 and since then has been garaged during the day at my office and garaged overnight in my building's enclosed parking structure. The vehicle rarely sat in the sun for extended periods of time, but in november 2012, cracks on the passenger side dash began appearing. They were razor thin and by the end of 2013, the entire passenger side dash was covered in cracks, directly above the air bag. …”
NHTSA complaint #10644097, filed 2014-10, 100,360 miles“Vehicle failed inspection due to rust hole in frame and transmission support. The mechanic said that the rest of the frame is in good condition which leads me to believe that it must be a defect with materials used for the frame, I would expect same type of damage to the rest of the frame. The car was well maintained, and it is in great condition otherwise, after close to 103,000 miles. This may be related to the toyota frame rust issues that were reported since, to my knowledge the gx shares the same frame as other toyota suvs/trucks. Lexus refused to help w/ the repair etc. …”
NHTSA complaint #11186563, filed 2019-03, 102,877 miles“Entire frame of the car is rusted to the point that almost nothing is holding the car together and we've been told it's not safe to drive. Has been maintained on regular basis and has always been parked in garage at night and on most weekdays. Car shouldn't be rusted out when cared for meticulously (documentation available).”
NHTSA complaint #11010283, filed 2017-07, 120,000 miles“Pearl white paint is peeling off like paper on my 2004 gx 470 what is going on with Lexus paint I have owned 3 Lexus cars never had this to happen to the other cars needs help in sanford nc”
NHTSA complaint #11173320, filed 2019-01“I have a 2004 GX470 SUV. Today I was in a parking lot, trying to back out and leave. With one foot on the accelerator, I found it stuck, which was odd, as I had not experienced it before. So I pressed on it again, I thought, lightly. I was taken completely by surprise, as I seemed to have flown backwards, as I have a v8 engine, my acceleration was quick and my car immediately rammed into 2 parked cars behind me. I was in a state of shock and very scared, since it was so fast and sudden. Has anyone else experienced anything like this before? Thank you.”
NHTSA complaint #10820589, filed 2016-01Related service bulletins
- 10134097Jun 23, 2016Warranty Policy Bulletin (POL14-03): Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10106567Jun 23, 2016Warranty policy bulletin (pol14-03): lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10091863Dec 17, 2015Wpb: background: lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In mid-december, 2014 lexus…
- 10205391Nov 17, 2015Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.
- 10205392Sep 11, 2015Warranty Enhancement Program - ZLD Phase 2,3 & 4 Part Replacement Available for all Models - Extention of Warranty Coverage for Cracked and/or Sticky/Melting Dashboards ( Inst…
- 10134258Sep 11, 2015WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement…
- 10134257Sep 11, 2015WPB: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. NOTE: The same Warranty Enhancement…
- 10134252Sep 11, 2015RL: This Warrant Enhancement Program provides a Primary and Secondary coverage for your vehicle's "New Vehicle Limited Warranty" as it applies to the Dashboard. The specific…
- 10096783Sep 11, 2015"wpb: lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. Note: the same warranty enhancement…
- 10096781Sep 11, 2015"wpb: lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. Note: the same warranty enhancement…
Body and structure: other model years
Other parts of the 2004 Lexus GX470
17 complaintsTransmission and drivetrain
10 complaintsOther or unknown
8 complaintsVehicle speed control
7 complaintsSuspension
6 complaintsBrakes
5 complaintsEngine cooling
3 complaintsSteering
3 complaintsElectrical system
2 complaintsElectronic stability control
2 complaintsSeats
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2004 Lexus GX470
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology