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SuspensionPart report

2010 Lexus HS 250 Hybrid Suspension Problems

Complaints
30about this part
Share
39%of 76 total for the year
Median mileage
71,150miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 30 complaints about the suspension of the 2010 Lexus HS 250 Hybrid, 39% of the 76 complaints for this model year. Where a mileage was given, the median is 71,150 miles. 3 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I purchased a 2010 hs 250h Lexus in aug 8, 2016. I recently found out that it has been recalled 7 times with serious under the hood issues and was told the only one outstanding the one I stumbled upon due to research. This car has ruined my life.it has needed all sort of repairs since I purchased it. Most of the time it has had to just sit in the yard due to the fact that I was and still is, afraid to drive it.. It started just a few days after my dealer warranty had run out. It cuts off in the middle of the road, losing the ability to accelerate,etc. …”

NHTSA complaint #11090203, filed 2018-04, 79,000 miles

“Nhtsa recall no. 16v-596, issued approximately one month ago. There is a nationwide shortage of the parts needed to correct the recall, and dealers cannot tell me when the parts will be available. This was confirmed by talking with two dealers near me and the Lexus customer care center. The recall cannot be completed in a timely manner - the recall appears to require immediate attention and replacement of both rear suspension arms. Both dealers claimed this was an interim notice, but the recall states remedy notice and recommends an appointment asap.”

NHTSA complaint #10926457, filed 2016-11, 49,000 miles

“The 2010 hs250h rear lower suspension arm recall flaw the safety recall work caused non-recoverable damages to the rear tires of my 2010 hs250h. Toronto Lexus told me that the damages to the tires wererear due to misalignment by westside Lexus. Lexus USA only reimbursed me a small portion of the total cost (redo of recall work + 4 new tires). Neither Lexus USA nor westside Lexus would pay for the damages on the tires. The story: I purchase the Lexus 2010 h250h from westside Lexus houston in 2010. On april 10, 2015, westside Lexus did a recall work on the rear suspension arms (rear tie rods). …”

NHTSA complaint #11058362, filed 2018-01, 48,533 miles

“I would like to file a complaint of recall services performed by longo Lexus dealer in el monte, california. The service representative of longo told me that the recall services cannot be done on the same day due to ?parts limited ?need more than two hours to perform ?need days to get the parts after car in ?advise me to get a loaner car and left the car on saturday and pick up on tuesday or so I cannot understand because (1) my online services already gave sufficient time; (2) if parts are limited; why cannot order prior than that, (3) if longo confirmed by online reservation; why this…”

NHTSA complaint #10593890, filed 2014-05, 78,900 miles

“Brakes: the car is presenting issues when braking, in order to brake it has to be pressed too hard, and it does not brake immediately is more like gradually, which makes slower the brake process, and very dangerous. It also makes a very annoying squeaky sound. Suspension: the car has been aligned 3 times in less than a week since I bought it 10 days ago. However, it still pulls to the right when driving. It's very uncomfortable to be driving pulling to the left in order to keep the wheels straight. …”

NHTSA complaint #10957456, filed 2017-02, 72,300 miles

Related recalls

Suspension: other model years

YearComplaintsShare of year
20103039%

Other parts of the 2010 Lexus HS 250 Hybrid

Brakes
21 complaints
Electrical system
15 complaints
Electronic stability control
6 complaints
Engine
5 complaints
Vehicle speed control
5 complaints
Exterior lighting
3 complaints
Other or unknown
3 complaints
Air bags
2 complaints
Fuel system
2 complaints
Transmission and drivetrain
2 complaints
Visibility (wipers, defrost, mirrors)
2 complaints
Hybrid propulsion system
1 complaints

← All problems reported for the 2010 Lexus HS 250 Hybrid

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology