2013 Lexus IS 250 Technical Service Bulletins

244 technical service bulletins (TSBs) are on record for the 2013 Lexus IS 250. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10205375Jul 28, 2014Visibility (wipers, defrost, mirrors). Window and Windshield kProduct Report Tips - Multiple Vehicles
• 10132745Jul 28, 2014Visibility (wipers, defrost, mirrors), Electrical system. Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132734Jul 25, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10205384Jul 22, 2014Equipment. DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired
• 10132744Jul 22, 2014Equipment. Tech Tip: Safety Connect/Lexus Enform is a vehicle feature which requires a subscription fee for the system to be active. The first year of service is provided in a the vehicle purchase price. Once the subscription has lapsed the DCM will be an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
• 10205331Jul 7, 2014Electrical system. Immobilizer and Smart Key Reset
• 10205330Jul 7, 2014Electrical system, Equipment. Immobilizer and Smart Key Reset
• 10205329Jul 4, 2014Electrical system. Immobilizer and Smart Key Reset.
• 10205327Jun 12, 2014Electrical system, Equipment. Techstream ECU Flash Reprogramming Procedure.
• 10132778Jun 12, 2014Other or unknown. TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
• 10132777Jun 12, 2014Electrical system. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10133745Mar 14, 2014Electrical system. The customer is unable to delete their call history or contacts from the vehicle. The "delete" soft button on the multi-information display is greyed out and not selectable.
• 10133744Mar 6, 2014Electrical system. Customers complain of Bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restore their…
• 10133743Mar 6, 2014Electrical system. Some Lexus vehicles equipped with Text Reply functionality may display a greyed out Text Reply button in the function is not supported by the customer's cellular telephone.
• 10131964Jan 16, 2014Air bags. Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
• 10205352Dec 19, 2013Visibility (wipers, defrost, mirrors). Windshield Wiper Blade Maintenance and cleaning
• 10132006Dec 19, 2013Visibility (wipers, defrost, mirrors). This bulletin is now obsolete. Please see L-SB-0092-13.
• 10132004Dec 19, 2013Visibility (wipers, defrost, mirrors). The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
• 10131997Dec 3, 2013Exterior lighting. Some 2011 ? 2013 model year IS 250/350/250C/350C and IS F vehicles equipped with HID (High Intensity Discharge) headlights may exhibit a paint bubbling/wrinkling condition on top of the LED strip within one or both of the headlight housings. Newly designed headlight units have been developed to address this condition. Follow the procedure in this bulletin to install the updated headlight units.
• 10132074Nov 10, 2013Air bags, Seats. Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe…
• 10132083Nov 7, 2013Equipment. Adhesive & sealant cross reference Information
• 10205383Nov 2, 2013Visibility (wipers, defrost, mirrors). Spots in Window Glass - vehicle exterior
• 10132082Nov 2, 2013Visibility (wipers, defrost, mirrors). Spots in Window glass
• 10132145Oct 24, 2013Equipment. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
• 10132144Oct 24, 2013Equipment, Electrical system. MY 2013 Gen 7 navigation systems use a USB SST to update the firmware and map. MY 2014 IS and GX models incorporate a Gen 8 navigation system that uses a USB stick to update the firmware ONLY. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132142Oct 3, 2013Engine. Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil
• 10132146Oct 2, 2013Engine cooling, Equipment. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10132113Oct 1, 2013Equipment. This bulletin is now obsolete. Please see L-SB-0074-14.
• 10132112Oct 1, 2013Equipment. This bulletin is now obsolete. Please see L-SB-0073-14.
• 10132108Oct 1, 2013Transmission and drivetrain. This bulletin is now obsolete. Please see L-SB-0082-14.
• 10205381Sep 27, 2013Equipment. Intermittent Audio from Podcasts on iPhones Running iOS 7.0
• 10132193Sep 27, 2013Electrical system. Some customers may report the following conditions with the Podcast application on iPhones running iOS 7.0 and later: While playing a podcast the system will jump to the next podcast Podcast will intermittently restart at the beginning of the current podcast
• 10205380Sep 26, 2013Equipment. How to play itunes radio using the vehicle's Audio System
• 10205379Sep 26, 2013Equipment. Characteristics of Facetime Audio Calls using - All 2012-2014 My Models
• 10132192Sep 26, 2013Electrical system, Equipment. iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.
• 10132191Sep 26, 2013Equipment. Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video). When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.
• 10132152Sep 24, 2013Exterior lighting. Some 2011 ? 2013 model year IS 250/350/250C/350C and IS F vehicles equipped with HID (High Intensity Discharge) headlights may exhibit a paint bubbling/wrinkling condition on top of the LED strip within one or both of the headlight housings. Newly designed headlight units have been developed to address this condition. Follow the procedure in this bulletin to install the updated headlight units.
• 10205378Sep 13, 2013Equipment. When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made.
• 10205307Sep 13, 2013Equipment. XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio
• 10132190Sep 13, 2013Equipment. To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
• 10205340Sep 12, 2013Equipment, Visibility (wipers, defrost, mirrors). HVAC Odor Maintenance
• 10132176Sep 12, 2013Equipment. Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
• 10205377Aug 27, 2013Equipment. XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio
• 10205371Aug 22, 2013Equipment. Navigation and Audio System Update/ Upgrade USB Directory.
• 10205359Aug 6, 2013Engine. Oil Viscosity Applicability and Cfhange Interval Guide
• 10205376Jul 31, 2013Visibility (wipers, defrost, mirrors). Window and Windshield kProduct Report Tips - Multiple Vehicles
• 10132278Jul 31, 2013Visibility (wipers, defrost, mirrors). Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10205361Jul 25, 2013Engine. Adhesive & Sealant Cross Reference Information/ Engine Hybrid System
• 10205360Jul 25, 2013Hybrid propulsion system, Engine. Adhesive & Sealant Cross Reference Information/ Engine Hybrid System
• 10132276Jul 25, 2013Equipment. Certain service publications, Technical Service Bulletins, Service Campaign Technical Instructions and Service & Parts Operation Communication Bulletins may reference specifically required adhesives and sealants

← All problems reported for the 2013 Lexus IS 250