2002 Lexus IS 300 Other or unknown Problems
- Complaints
- 4about this part
- Share
- 14%of 28 total for the year
- Median mileage
- 35,420miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the other or unknown of the 2002 Lexus IS 300, 14% of the 28 complaints for this model year. Where a mileage was given, the median is 35,420 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2002, Lexus is300 had a case of sudden unintended acceleration that LED to a crash causing over $10,000 worth of damages to both my car and the other persons car. I have seen other reports of other people wondering if the electronic throttle is suspect in these cases, however I personally believe that the real problem is only partly to blame on the electronic throttle. …”
NHTSA complaint #10139528, filed 2005-10, 35,420 miles“Like most Lexus is300 owners, my car exhibits the melting dashboard issue. My main concern is the melting material could be releasing chemicals that is orderless/toxic. Lexus is refusing the repair the issue out of their own pockets.”
NHTSA complaint #10716315, filed 2015-05“Melting dashboard and around the gear shift and Lexus will not do anything about it. Poor customer service for a so called luxury brand. I had some paper actually stick to the plastic around the gear shift and when I went to pick it up I had to peel it off then I tried clean it off with just water and a rag and it left marks. I want something done by Lexus. A lot of people are having this same problem so why isn't Lexus doing anything about it? I want something done! My dash and plastic around the gear shift need to be replaced and it has nothing to do with normal wear and tear. …”
NHTSA complaint #11191756, filed 2019-03“Dashboard is melting on my 2002 is300. This is a safety hazard causing glare on windshield. Also the sticky black dash gets on our skin and likely has harmful chemicals that is being absorbed in our bodies. Lexus refuses to repair this known defect and my vehicle has not been included in the recall. I always thought Lexus was the top brand for reliability and quality. My viewpoint of Lexus brand has changed after this and I can no longer consider buying Lexus in future. Very disappointed in their poor quality control and refusal to stand by their brand.”
NHTSA complaint #10861558, filed 2016-04Related service bulletins
- 10132739Jul 7, 2014TSB: OBSOLETE NOTICE: July 7, 2014: This bulletin is now obsolete.
- 10132778Jun 12, 2014TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
Other or unknown: other model years
Other parts of the 2002 Lexus IS 300
6 complaintsTransmission and drivetrain
5 complaintsBrakes
4 complaintsBody and structure
4 complaintsSuspension
3 complaintsTires
3 complaintsAir bags
1 complaintsElectronic stability control
1 complaintsEngine cooling
1 complaintsEquipment
1 complaintsSteering
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2002 Lexus IS 300
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology