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SuspensionPart report

2002 Lexus IS 300 Suspension Problems

Complaints
3about this part
Share
11%of 28 total for the year
Median mileage
20,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the suspension of the 2002 Lexus IS 300, 11% of the 28 complaints for this model year. Where a mileage was given, the median is 20,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I would like to report a problem with the Lexus is300 models 2001-2005. There is some type of defect in the frame or front arm bushings that cause excessive wear on the front inner tires. Despite the car being regularly aligned, uneven and excessive tire wear continues to occur. Tires will sometimes last less than 8,000 miles and can wear down to the steel in the inner sides. This is a common occurrence and complaint among IS 300 owners. As far as I know, there has been no fix from Lexus and can lead to potential blowouts on the freeway due to tire failures. …”

NHTSA complaint #10306125, filed 2010-02, 62,000 miles

“The front tires after 19.500 miles inside edge of tire down to steel belt. Outside edge of tire looked brand new. Contacted dealer and the the dealer inspected the car. They recommended replacing the tires and aligning the front end at a whopping fee of $732.00 and told me that this was normal tire wear for 19k miles. I took the car to two different tire shops and was assured that this is not normal and that a negative camber of the allignment would cause this type of wear pattern. I do not dispute a tire of this caliber will wear quickly. The wear pattern is what I dispute. …”

NHTSA complaint #10030390, filed 2003-07, 19,000 miles

“Tire wear and alignment problems on 2002 Lexus is300. The front end made a loud sound of rolling marbles. The dealer suggested that it was a normal sound and the fact that the brakes had settled the noise would be heard.”

NHTSA complaint #10095086, filed 2004-09, 20,000 miles

Suspension: other model years

YearComplaintsShare of year
2019114%
200415%
2003210%
2002311%
2001415%

Other parts of the 2002 Lexus IS 300

Vehicle speed control
6 complaints
Transmission and drivetrain
5 complaints
Brakes
4 complaints
Other or unknown
4 complaints
Body and structure
4 complaints
Tires
3 complaints
Air bags
1 complaints
Electronic stability control
1 complaints
Engine cooling
1 complaints
Equipment
1 complaints
Steering
1 complaints
Visibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2002 Lexus IS 300

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology