2009 Lexus IS Other or unknown Problems
- Complaints
- 10about this part
- Share
- 25%of 40 total for the year
- Median mileage
- 92,500miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the other or unknown of the 2009 Lexus IS, 25% of the 40 complaints for this model year. Where a mileage was given, the median is 92,500 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My dash board IS melting. It IS really sticky and produce a glare on windshield when driving in the direction of sun. It IS becoming very difficult to see. There IS a recall on other years and models. Recall should be reevaluated to include all cars effected by this defect.”
NHTSA complaint #10732598, filed 2015-07, 55,000 miles“Vehicle door panels and dashboard are melting and chunks come of when you graze the panels on a hot day even when putting windshield heat protectors material comes off”
NHTSA complaint #11343378, filed 2020-08, 125,535 miles“The dashboard is melting leather, as well as the inside door panels on all four doors that are leather. It burns my wife’s skin and my kids while leaving sticky black residue on our skins. It is melting so bad there are chunks missing from the leather from a simple rub.”
NHTSA complaint #11672963, filed 2025-07“I am submitting this complaint regarding a safety concern with my Lexus IS 250. The dashboard in my vehicle is melting and has become extremely sticky, shiny, and reflective. As the material deteriorates, it creates significant glare on the windshield when sunlight hits the dashboard. This glare interferes with my visibility while driving and creates a potentially dangerous situation for myself, my family, and other drivers on the road. This issue is not merely cosmetic. …”
NHTSA complaint #11723890, filed 2026-03“My dashboard has that tacky glossy substance on it and causes issues with my visibility. I have tried to remove it and dull it so that it would be better to see, but I have not had any success.”
NHTSA complaint #11163677, filed 2018-12Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 33% |
| 2017 | 2 | 18% |
| 2015 | 1 | 11% |
| 2014 | 3 | 25% |
| 2013 | 1 | 11% |
| 2012 | 3 | 17% |
| 2011 | 2 | 13% |
| 2010 | 5 | 12% |
| 2009 | 10 | 25% |
| 2008 | 24 | 24% |
| 2007 | 27 | 22% |
| 2006 | 24 | 17% |
| 2004 | 5 | 50% |
| 2003 | 1 | 8% |
| 2002 | 1 | 8% |
Other parts of the 2009 Lexus IS
10 complaintsVisibility (wipers, defrost, mirrors)
7 complaintsAir bags
4 complaintsBody and structure
4 complaintsElectrical system
3 complaintsEngine
3 complaintsExterior lighting
3 complaintsBrakes
2 complaintsEquipment
2 complaintsElectronic stability control
1 complaintsFuel system
1 complaintsSeats
1 complaints
← All problems reported for the 2009 Lexus IS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology