2004 Lexus IS Other or unknown Problems
- Complaints
- 5about this part
- Share
- 50%of 10 total for the year
- Median mileage
- 59,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the other or unknown of the 2004 Lexus IS, 50% of the 10 complaints for this model year. Where a mileage was given, the median is 59,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have a 2004 Lexus is300 and have the same dash melting issue that other people IS having. Starting from 2007 the dash started to melt and took to deal back then and they refuse to do anything. Recently got a letter for warranty enhancement notice for my other 2007 Lexus es350 with same issue of melting dash. I think Lexus should also do a replacement for all 2004 is300 for dash problem.”
NHTSA complaint #10731793, filed 2015-07, 48,000 miles“Dashboard has been melting since I bought the car brand new in 2005. It had 300 miles on it. It has had a stuck vent since 8 bought it on to of the dash and the repaint that now looks like crap. Back to the original issue of the melting dashboard. I have been burnt by the melting whatever it IS make of. It has stuck to my hand and left a blister. Would like to know why others models were recalled and not the 2004 is300???? Odviously there are a lot out there that are having this same issue. If you are researching to buy a Lexus save your money!”
NHTSA complaint #10746544, filed 2015-08, 40,000 miles“2004 Lexus is300 purchased from the original owner in 2008. As evidenced by many claims on different Lexus/toyota vehicles the dashboard and center console IS melting. 2006 and up Lexus IS models have an existing recall. 2002-2005 Lexus IS models do not have this recall although the issue IS exactly the same. Being a father of a 5-year old daughter who rides in this vehicle my safety concerns are threefold... 1. Fumes and/or vapors being released into the air and being inhaled by myself and/or daughter. 2. Airbag panel IS affected and worries me that deployment might be affected. 3. …”
NHTSA complaint #10716277, filed 2015-05, 70,000 miles“Melting dash board to include passenger side airbag cover, leaves residue on your hand when you touch it regardless of where the vehicle IS parked in cool or hot areas.”
NHTSA complaint #10781367, filed 2015-10, 120,000 miles“The dashboard IS melting. When touched it leaves prints and feels sticky. It's been on going for a few years and has gotten worse. I'm concerned it may be toxic.”
NHTSA complaint #10716209, filed 2015-05Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2020 | 2 | 33% |
| 2017 | 2 | 18% |
| 2015 | 1 | 11% |
| 2014 | 3 | 25% |
| 2013 | 1 | 11% |
| 2012 | 3 | 17% |
| 2011 | 2 | 13% |
| 2010 | 5 | 12% |
| 2009 | 10 | 25% |
| 2008 | 24 | 24% |
| 2007 | 27 | 22% |
| 2006 | 24 | 17% |
| 2004 | 5 | 50% |
| 2003 | 1 | 8% |
| 2002 | 1 | 8% |
Other parts of the 2004 Lexus IS
← All problems reported for the 2004 Lexus IS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology