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Air bagsPart report

2004 Lexus IS Air bags Problems

Complaints
3about this part
Share
30%of 10 total for the year
Median mileage
101,350miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the air bags of the 2004 Lexus IS, 30% of the 10 complaints for this model year. Where a mileage was given, the median is 101,350 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My 2004 is300 was involved in an accident at approximately 30 MPH and no air bags deployed. The other vehicle (saturn) hit my car on the front driver side, damaging the suspension, fender, bumper, and surrounding parts. After impact my car went up the curb, over some large rocks and rested on an incline. I suffered neck, shoulder, and back pain and was treated by a chiropractor. No air bags deployed at any time. My car was repaired and I am currently driving it.”

NHTSA complaint #10669938, filed 2015-01, 101,350 miles

“2004 Lexus is300 purchased from the original owner in 2008. As evidenced by many claims on different Lexus/toyota vehicles the dashboard and center console IS melting. 2006 and up Lexus IS models have an existing recall. 2002-2005 Lexus IS models do not have this recall although the issue IS exactly the same. Being a father of a 5-year old daughter who rides in this vehicle my safety concerns are threefold... 1. Fumes and/or vapors being released into the air and being inhaled by myself and/or daughter. 2. Airbag panel IS affected and worries me that deployment might be affected. 3. …”

NHTSA complaint #10716277, filed 2015-05, 70,000 miles

“Melting dash board to include passenger side airbag cover, leaves residue on your hand when you touch it regardless of where the vehicle IS parked in cool or hot areas.”

NHTSA complaint #10781367, filed 2015-10, 120,000 miles

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
2017218%
201418%
2013111%
2012844%
2011747%
20101639%
2009410%
20082121%
20072218%
20062618%
2004330%
2003433%
200218%

Other parts of the 2004 Lexus IS

Other or unknown
5 complaints
Body and structure
3 complaints
Wheels
1 complaints

← All problems reported for the 2004 Lexus IS

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology