2012 Lexus IS Air bags Problems
- Complaints
- 8about this part
- Share
- 44%of 18 total for the year
- Median mileage
- 23,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 8 complaints about the air bags of the 2012 Lexus IS, 44% of the 18 complaints for this model year. Where a mileage was given, the median is 23,000 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My Lexus 2012 IS 250 accelerated on its own, brakes did not engage after depressing them x2, and then I crashed into a truck. Air bag did not deploy. Reported to Lexus who assumed no responsibility for incident. Third party inspected car and downloaded black box. Report from Lexus stated that car was drive able and no issues were found. Car incurred $18,000 in damages and was not drivable at the time of inspection. Witnesses at collision shop will validate such. …”
NHTSA complaint #10734027, filed 2015-07, 23,000 miles“I own a Lexus 2012 IS250 and currently active duty member stationed at Aviano Air Base, Italy. I was not notified that my vehicle is overdue on a safety recall until today when I am trying to ship the vehicle back to the US. What further actions can I do to get the recall done? Can I get the vehicle waivered to get the recall accomplished when it reaches the US?”
NHTSA complaint #11454221, filed 2022-02“The top convertible motor got broken about two years after I bought it so I went back to the dealership and luckily it was under warranty so they replace it but now the one they put on that time now it's broken again and they want to charge me to get fixed.”
NHTSA complaint #11298620, filed 2020-01“The dashboard on my 2012 Lexus IS 250 has developed significant cracking across the surface despite the vehicle being garage-kept, low mileage, and well-maintained throughout my ownership. The cracking is not the result of any accident, impact, or misuse — it appeared spontaneously and has progressively worsened over time. Lexus acknowledged this as a known defect by establishing Customer Support Program ZLZ, which provided extended coverage specifically for dashboard, instrument panel, and interior trim panel cracking on certain Lexus models. …”
NHTSA complaint #11745928, filed 2026-06“Takata recall my local dealer does not have the parts necessary to remedy the problem. They put me on a wait list and said it could take 2 months for the them to get the parts. This IS Lexus san diego”
NHTSA complaint #10991224, filed 2017-05Related service bulletins
- 10190468Mar 31, 2021Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10060828Jan 30, 2013Summary to be provided on a future date.
Air bags: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2017 | 2 | 18% |
| 2014 | 1 | 8% |
| 2013 | 1 | 11% |
| 2012 | 8 | 44% |
| 2011 | 7 | 47% |
| 2010 | 16 | 39% |
| 2009 | 4 | 10% |
| 2008 | 21 | 21% |
| 2007 | 22 | 18% |
| 2006 | 26 | 18% |
| 2004 | 3 | 30% |
| 2003 | 4 | 33% |
| 2002 | 1 | 8% |
Other parts of the 2012 Lexus IS
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsOther or unknown
3 complaintsBrakes
2 complaintsFuel system
2 complaintsVehicle speed control
2 complaintsElectrical system
1 complaintsElectronic stability control
1 complaintsEngine
1 complaintsExterior lighting
1 complaints
← All problems reported for the 2012 Lexus IS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology