2011 Lexus IS Body and structure Problems
- Complaints
- 3about this part
- Share
- 20%of 15 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the body and structure of the 2011 Lexus IS, 20% of the 15 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The dashboard on our vehicle has started to melt. While there was a warranty enhancement program in the past (we did not receive notice), the problem has developed after the window for repair closed. This is a true safety issue now as visibility from the front windshield is hindered due to reflection. The dealer has asked us to contact Lexus and Lexus will not help us anymore, stating this is an out of pocket repair. Given that this is a known defect and a potentially serious safety issue, I urge you to initiate a true recall.”
NHTSA complaint #11719069, filed 2026-02“The dashboard of our 2011 Lexus IS has begun to melt, for lack of better words. We have owned the car since 2011 and it has approximately 162000 miles now. The problem has arisen over the last two years or so and is a known issue for cars of that period. Lexus claims they had an enhanced warranty program for this issue, but we were never contacted and the issue was not an issue then, but clearly this is a known defect in their materials. Replacing the dash on our own would be very costly. The glare resulting from this is terrible. …”
NHTSA complaint #11725593, filed 2026-03Related service bulletins
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- 11007456Jul 29, 2024Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate…
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- 11003650Apr 19, 2024To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film…
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Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 20% |
| 2017 | 1 | 9% |
| 2015 | 1 | 11% |
| 2014 | 1 | 8% |
| 2013 | 1 | 11% |
| 2012 | 4 | 22% |
| 2011 | 3 | 20% |
| 2009 | 4 | 10% |
| 2008 | 22 | 22% |
| 2007 | 46 | 38% |
| 2006 | 43 | 30% |
| 2005 | 5 | 42% |
| 2004 | 3 | 30% |
| 2003 | 4 | 33% |
| 2002 | 5 | 42% |
Other parts of the 2011 Lexus IS
7 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsEngine
2 complaintsOther or unknown
2 complaintsFuel system
1 complaintsSeats
1 complaintsSteering
1 complaintsTransmission and drivetrain
1 complaints
← All problems reported for the 2011 Lexus IS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology