2011 Lexus IS Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 4about this part
- Share
- 27%of 15 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the visibility of the 2011 Lexus IS, 27% of the 15 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The dashboard on our vehicle has started to melt. While there was a warranty enhancement program in the past (we did not receive notice), the problem has developed after the window for repair closed. This is a true safety issue now as visibility from the front windshield is hindered due to reflection. The dealer has asked us to contact Lexus and Lexus will not help us anymore, stating this is an out of pocket repair. Given that this is a known defect and a potentially serious safety issue, I urge you to initiate a true recall.”
NHTSA complaint #11719069, filed 2026-02“The dashboard of our 2011 Lexus IS has begun to melt, for lack of better words. We have owned the car since 2011 and it has approximately 162000 miles now. The problem has arisen over the last two years or so and is a known issue for cars of that period. Lexus claims they had an enhanced warranty program for this issue, but we were never contacted and the issue was not an issue then, but clearly this is a known defect in their materials. Replacing the dash on our own would be very costly. The glare resulting from this is terrible. …”
NHTSA complaint #11725593, filed 2026-03“The dash has started melting after being in hot weather. Despite ceramic window tint which reduces heat (and likely slowed the melting) the dah continues to melt. This results in significant shining and reduction in visibility. While there was an enhanced warranty program from Lexus in which they would repair the dash, the melting occurred shortly after that expired. They will not take responsibility and fix it as they should, given this is a KNOWN issue with serious safety concerns.”
NHTSA complaint #11745346, filed 2026-06Related service bulletins
- 10205383Nov 2, 2013Spots in Window Glass - vehicle exterior
- 10060828Jan 30, 2013Summary to be provided on a future date.
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 20% |
| 2015 | 1 | 11% |
| 2014 | 1 | 8% |
| 2013 | 4 | 44% |
| 2012 | 4 | 22% |
| 2011 | 4 | 27% |
| 2010 | 2 | 5% |
| 2009 | 7 | 18% |
| 2008 | 13 | 13% |
| 2007 | 23 | 19% |
| 2006 | 29 | 20% |
| 2005 | 1 | 8% |
| 2003 | 1 | 8% |
| 2002 | 1 | 8% |
Other parts of the 2011 Lexus IS
7 complaintsBody and structure
3 complaintsEngine
2 complaintsOther or unknown
2 complaintsFuel system
1 complaintsSeats
1 complaintsSteering
1 complaintsTransmission and drivetrain
1 complaints
← All problems reported for the 2011 Lexus IS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology