2015 Lexus NX Fuel system Problems

“While I was driving on the highway in cruise control, my car suddenly broke the cruise setting, slowed down, and the check engine light turned on. I pulled over and the car would not accelerate to over about 15-20 mph. I made it to an auto center, where they informed me that the reader said there was an issue with one of the fuel pumps. I am aware that there is a recall on fuel pumps in this model of vehicle and I believe that I experienced this defect.”

“Lexus has issued a recall on this vehicle and does not know how to repair, I could be in extreme danger. They need to repair immediately or, give me another vehicle.”

“The contact owns a 2015 Lexus NX. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced a loss of automotive power and stalled. The contact indicated that the failure had occurred while driving on a very busy freeway. During the failure, the warning messages engine power lost and traction control off were displayed along with the check engine light illuminating. The contact was able to restart the vehicle and drive to the local dealer who diagnosed that the low-pressure fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. …”

“The contact owns a 2015 Lexus NX 200. The contact received notification of NHTSA campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle experienced an unknown failure related to the recall. The vehicle was not repaired. The contact notified two unknown dealers of the failure. The manufacturer was made aware of the issue. The approximate failure mileage was 40,000. Vin tool confirms parts not available.”