2023 Lexus NX Other or unknown Problems
- Complaints
- 4about this part
- Share
- 24%of 17 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 4 complaints about the other or unknown of the 2023 Lexus NX, 24% of the 17 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On July 19 2024 driving home from work the sunroof glass exploded, nothing hit the glass from inside or outside, one can see the glass bowing upwards. I drove to dealership the same day and contacted Lexus corporate. A week later they inform me it is not covered under warranty and I should submit an insurance claim.”
NHTSA complaint #11605162, filed 2024-07“Two year old 22500 miles. Driving down the highway doing around 75 and my sunroof blew up. Just exploded. Nothing hit it, temperature was around 70 degrees. Was about 10 miles into my morning commute. Nothing could have caused this. No impacts, no odd temperature fluctuations. Just a glass failure.”
NHTSA complaint #11686223, filed 2025-09“There are no warning indicators whatsoever for this problem. I’m extremely concerned about an issue with my Lexus 2023 NXH 350. And I’m not the only one! A lot of these cars are experiencing something called “dead pedal” which is when the hybrid system and the gas system don’t know what gear to put the car into… so it doesn’t put you in any gear until it figures it out. It’s an electronics issue. I have had this issue since purchasing the car. I’ve reported this problem every single time I’ve taken my car in for service. I’ve called Lexus every single time it has happened. …”
NHTSA complaint #11768602, filed 2026-10“Vehicle was remote started using Lexus app. Wife entered vehicle using rear door along with infant daughter. She sat in the back seat to feed her a bottle. When ready to leave, she placed and secured our daughter in her car seat. She then opened the rear passenger door to get into front driver seat to begin driving. On opening the door, the car alarm went off. She exited the vehicle through the rear passenger door. She shut the door and as she as waking to the driver door, the vehicle locked itself with the keys, phone and our daughter inside the car. …”
NHTSA complaint #11544858, filed 2023-09Related service bulletins
- 11010365Oct 24, 2024The table below describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more…
- 11010364Oct 24, 2024SECOND KEY DELIVERY PROGRAM 23LJ01 Multiple Models and Model Years Second Key Delivery Program Frequently Asked Questions
- 11010363Oct 24, 2024The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting…
- 11010362Oct 24, 2024The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The…
- 11010070Sep 17, 2024The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more…
- 11010069Sep 17, 2024The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The…
- 11005101Jun 13, 2024Second Key Delivery Program Frequently Asked Questions
- 11005100Jun 13, 2024The supply of Smart Keys available for Lexus vehicles has been temporarily limited to one (1) on select models since October 2022 due to global semiconductor shortages impacting…
- 11005095Jun 13, 2024The table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more…
- 11005043Jun 13, 2024Second Key Delivery Program Frequently Asked Questions
Other or unknown: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 33% |
| 2025 | 3 | 17% |
| 2024 | 10 | 22% |
| 2023 | 4 | 24% |
| 2022 | 9 | 33% |
| 2021 | 3 | 18% |
| 2020 | 1 | 4% |
| 2019 | 3 | 10% |
| 2018 | 2 | 13% |
| 2017 | 2 | 18% |
| 2016 | 2 | 11% |
| 2015 | 7 | 27% |
Other parts of the 2023 Lexus NX
2 complaintsElectrical system
2 complaintsEngine
2 complaintsForward collision avoidance
2 complaintsBody and structure
2 complaintsTransmission and drivetrain
2 complaintsVehicle speed control
2 complaintsAir bags
1 complaintsExterior lighting
1 complaintsLatches, locks and linkages
1 complaints
← All problems reported for the 2023 Lexus NX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology