2020 Lexus NX300 Problems
- Complaints
- 5filed with NHTSA
- Median mileage
- 3,350miles, 4 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- 5 / 5stars overall, 3 rated versions
- EPA fuel economy
- 25 mpgcombined, 2.0L 4-cyl FWD · 22 city / 28 hwy
Sources: NHTSA records for the 2020 Lexus NX300 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 5 consumer complaints for the 2020 Lexus NX300. The part named most often is other or unknown, with 2 complaints (40% of the total), followed by engine (1) and forward collision avoidance (1). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 3,350 miles. Of all complaints, 1 a fire, according to the filers. NHTSA lists 0 recall campaigns and 82 technical service bulletins for this model year. Other or unknown complaints overlap with 3 technical service bulletins filed under the same part. Engine complaints overlap with 4 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown2 40%
- Engine1 20%
Example complaints
Other or unknown: “Imy 2020 Lexus nx 300 had a 10,000 mile service on 10-6-2020 on 10-13-20 ive notice water coming in my car from center console. Called dealer and was told bring it in on 10-15-20. Was told by them a spider web caused blockage of drain tube and flooded my interior of car. Also was not covered by warranty.as I drove the more water was coming in the car. When the car was stationary with heat/AC running more water was coming in driver side.also was returned car after insurance denied to pay was told to pick up my car with car parts scattered inside my vehicle and missing screw covers. …”
NHTSA complaint #11365752, filed 2020-10, 10,300 milesEngine: “The contact owns a 2020 Lexus NX300. The contact stated that at 2:45 am there was a load sound coming from the driveway where the vehicle was parked. The contact then discovered her vehicle was on fire near the front of the hood. The tire exploded along with the windshield fracturing. The contact mentioned that the vehicle was not driven since wednesday from the incident date on saturday. The contact stated the fire was extinguish by the fire department, and a fire department report was filed. The insurance company inspected the vehicle and stated the cause of the fire was undetermined. …”
NHTSA complaint #11326766, filed 2020-06, 3,500 milesForward collision avoidance: “Feature acc: controls acceleration and/or braking to maintain a prescribed distance between the vehicle and another one in front. May be able to come to a stop and continue. Safety issue: the brake lights do not come on especially when coming to a complete stop in traffic. Vehicles following my car are unaware my vehicle is coming to a complete stop, and may rear end my vehicle. I reported the issue to Lexus too.”
NHTSA complaint #11408083, filed 2021-04, 2,040 milesMileage when problems were reported
100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 3,200 and 3,500 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2020 Lexus NX300. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| NX300 · SUV AWD | ★★★★★ | 4 / 4 | 5 | 4 | 4 · 16.0% risk |
| NX300 · SUV FWD | ★★★★★ | 4 / 4 | 5 | 4 | 4 · 16.1% risk |
| NX300H · SUV AWD | ★★★★★ | 4 / 4 | 5 | 4 | 4 · 16.0% risk |
Driver aids listed by NHTSA for the 2020 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2019: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2020 Lexus NX300 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| NX 300 FWD | 2.0L 4-cyl | 6-speed automatic | 22 | 28 | 25 | $3,300 |
| NX 300 AWD | 2.0L 4-cyl | 6-speed automatic | 22 | 28 | 24 | $3,400 |
| NX 300 AWD F Sport | 2.0L 4-cyl | 6-speed automatic | 22 | 27 | 24 | $3,400 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2020 Lexus NX300 in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 82 on record; the latest 10 are shown.
- 10235225Feb 14, 2023Equipment. OBSOLETE NOTICE February 14, 2023: This bulletin is now obsolete. Please see L-SB-0007-23
- 10235224Feb 14, 2023Equipment. TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of…
- 10235215Feb 9, 2023Fuel system, Electrical system. TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System…
- 10230363Dec 8, 2022Equipment. OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete. Please see L-SB-0057-22
- 10230361Dec 7, 2022Equipment. TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and…
- 10220153May 13, 2022Other or unknown. TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
- 10214355Apr 13, 2022Equipment. Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10214348Mar 24, 2022Equipment. TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
- 10210364Mar 3, 2022Electrical system. TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
- 10209023Feb 24, 2022Air bags. TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the…
Other model years of the Lexus NX300
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2020 | 5 | 3,350 | 0 | 5 | 25 | — | Not enough data |
| 2019 | 14 | 5,390 | 1 | 5 | 25 | — | Not enough data |
| 2018 | 6 | 18,500 | 1 | 5 | 25 | — | Not enough data |
Frequently asked questions
How many NHTSA complaints does the 2020 Lexus NX300 have?
NHTSA recorded 5 consumer complaints for the 2020 Lexus NX300 as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2020 Lexus NX300 is reported most often?
Other or unknown is named most often, in 2 complaints (40% of the total), followed by engine with 1.
Has the 2020 Lexus NX300 been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2020 Lexus NX300 do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2020 Lexus NX300 5 out of 5 stars overall, across 3 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2020 Lexus NX300 get?
The EPA rates the 2020 Lexus NX300 (NX 300, 2.0L 4-cyl) at 25 mpg combined, 22 city and 28 highway, with an estimated annual fuel cost of $3,300 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2020 Lexus NX300 reported?
Among the 4 complaints that include a mileage, the median is 3,350 miles and the middle half falls between 3,200 and 3,500 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.